General Manager - Motto by Hilton Indianapolis

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, Indianapolis
Job Description

Exceptional Hospitality Starts
with You

*** Opening June
2027 *** 

About the Property

Motto
by Hilton Indianapolis is a highly anticipated lifestyle hotel scheduled to open
in 2027. Located in the historic King Cole Building in the heart of downtown
Indianapolis, the 116-room boutique property blends modern, efficient design
with the character of one of the city’s most notable architectural
landmarks.

Designed to deliver a vibrant, locally connected guest
experience, the hotel will feature thoughtfully designed guestrooms, activated
social spaces, and a dynamic food and beverage program, including a rooftop bar
and restaurant, a street-level café, and a lively ground-floor bar serving both
guests and the local community.

Ideally situated near the Indiana
Convention Center, Lucas Oil Stadium, and the city’s premier dining,
entertainment, and cultural attractions, the hotel is well positioned to become
a destination for both travelers and locals while contributing to the continued
growth of downtown Indianapolis’ hospitality market.

style="background-color: white; color: rgb(13, 13, 13);">About
the Role:

The General Manager – Motto by Hilton Indianapolis will lead
all pre-opening activities to deliver an exceptional culture, guest experience,
and operational foundation aligned with the Motto brand. Responsibilities
include managing the pre-opening budget, overseeing cost controls, procuring
operating supplies and equipment (OS&E), recruiting and developing the team,
building community relationships, and ensuring a successful, on-time,
and on-budget opening.

The General Manager will also foster strong partnerships
with ownership, team members, customers, and stakeholders while providing
strategic leadership, driving operational excellence, delivering outstanding
guest service, and achieving long-term financial
success.

What are we looking
for?

Basic Qualifications:

  • Minimum
    two years' Hotel Manager or five years Executive Member experience at
    a similar-sized or larger hotel.
  • Demonstrated ability to oversee
    operations with an annual revenue of $15M or more.
  • Strong commercial
    acumen with a solid background in financial management and revenue
    optimization.
  • Exceptional people leadership, with the ability to build,
    inspire, and develop high-performing teams while fostering a culture
    of accountability, collaboration, and empowerment.
  • Strategic
    and relationship-driven leadership, skilled at cultivating strong community
    and ownership partnerships and driving long-term commercial success aligned
    with both brand and ownership goals.

Preferred
Qualifications:

  • Experience managing lifestyle brand
    properties.
  • Proven track record as an Opening Executive, leading
    successful pre-opening and launch efforts.
  • Hilton
    experience.
  • Local market
    experience.

 

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Essential attributes for
the General Manager, Motto by Hilton Indianapolis also include

Ownership, Customer, and Stakeholder
Relations:

  • Expertly manage capital expenses and property
    requirements by overseeing pre-opening budget and expenditure while ensuring
    that all property needs are efficiently met and aligned with organizational
    goals.
  • Proactively engage with the regional team, senior leadership,
    ownership/asset manager by providing updates, successes, and address challenges
    with innovative solutions.
  • Cultivate the hotel's service culture
    by aligning it with Motto brand values, core pillars and principles while
    building owner and community relations.
  • Balance owner expectations
    with Hilton standards, effectively aligning both relationships and interests
    to achieve mutually beneficial outcomes.
  • Be well-versed in compliance,
    legal, and crisis management matters, while cultivating strong relationships
    with Hilton's legal and risk management
    teams.

Strategy:

  • Leverage strong
    commercial acumen to strategically position the hotel and meet financial
    performance goals, while actively engaging with clients and partners
    to cultivate and maintain impactful relationships.
  • Develop and implement
    long-term strategic goals that align with the owner's vision and the needs
    of the Motto brand. Create a detailed roadmap to achieve key milestones
    and measurable results from the opening through the first year of operation,
    leading to stabilization as outlined by the proforma.
  • Elevate Motto’s
    brand values through dynamic marketing, skillfully managing both tangible
    and intangible elements to leave a lasting impact.
  • Coordinate property
    placement within the community to enhance experiences for transient guests,
    groups, business travelers, and locals, while actively engaging with local
    organizations and participating in community service initiatives to build strong
    local relationships.

Leadership:

  • Create
    momentum in workforce planning, with a keen understanding of the talent market,
    and adept at motivating teams through effective rallies and engagement
    initiatives.
  • Leverage industry expertise for strategic short-
    and long-term planning to drive commercial success, optimize financial
    performance, and ensure optimal market positioning while meeting financial
    performance expectations.
  • Identify, recruit, and develop top-tier
    leadership talent while building and leading a cohesive team by setting clear
    expectations and establishing the tone in collaboration with the Executive Team
    and department heads.
  • Demonstrate transparent leadership, adaptability,
    and flexibility in navigating sensitive situations.
  • Constantly strive
    to improve and adapt, ensuring the hotel evolves year after year, keeping ahead
    of industry trends and maintaining our leadership in the hospitality
    sector.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。