The Manager, Human Resources
- Asia Pacific is a strategic HR
business partner to the leadership team, responsible for delivering exceptional
Team Member experiences across the employee lifecycle. This role drives
engagement, ensures HR operational excellence, and embeds global HR initiatives
aligned with Hilton’s culture, values, and compliance
standards.
WHY YOU’LL
BE A GREAT FIT
style="font-size: 10pt;">You have these minimum
qualifications:
class="ortl-align-justify">A relevant University
Degree or at least 8 years of relevant experience
class="ortl-align-justify">A result-oriented mindset
with a good critical thinking ability
class="ortl-align-justify">Ability to work in
a non-routine, fluid, and at times chaotic environment whilst making sure
the work is delivered to the highest professional standards
class="ortl-align-justify">Ability to manage a range
of competing priorities and demands through strong time management
skills
Strong
initiative with the ability to anticipate, and not simply react to business
needs
Strong
communication & interpersonal skills with the ability to use these across
different management levels to influence
Ability to communicate
effectively with both internal and external stakeholders, and Team Members
of all levels (including senior leadership)
class="ortl-align-justify">Experience working in
a diverse cultural environment
-
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Proficiency in Excel, PowerPoint,
and Word Experience and knowledge using HR systems
A willingness to travel
for work purposes within the Asia region as required
class="ortl-align-justify">A background in
the Hotel/Hospitality industry is advantageous
style="margin-right: 0.8pt; text-align: justify;">
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt; text-transform: uppercase;">Join
an Award-Winning Workplace Culture
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt;">At Hilton, we don’t just deliver exceptional
experiences for our guests
- we build
an exceptional workplace for the Team Members who make it all possible. As
a global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth
with the light and warmth of hospitality.Our
award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite
of
href="https://www.hilton.com/en/brands/">world-class brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$">
lang="EN-GB" style="font-size: 10.5pt;">,
style="font-size: 10.5pt;"> and a company-wide commitment to providing
the best stay for every guest, we’re setting new standards for the future
of travel.
style="color: rgb(0, 112, 192); font-family: "Hilton Serif";">
lang="EN-US" style="font-size: 10.5pt;">WHY YOU’LL BE A GREAT
FIT
You have these minimum qualifications:
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">A relevant University Degree or at least 8 years
of relevant experience
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">A result-oriented mindset with a good critical thinking
abilityAbility
to work in a non-routine, fluid, and at times chaotic environment whilst making
sure the work is delivered to the highest professional
standards
Ability
to manage a range of competing priorities and demands through strong time
management skills
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Strong initiative with the ability to anticipate,
and not simply react to business needs
class="ortl-align-justify">
Strong communication &
interpersonal skills with the ability to use these across different management
levels to influence
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Ability to communicate effectively with both internal
and external stakeholders, and Team Members of all levels (including senior
leadership)
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Experience working in a diverse cultural
environment
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Proficiency in Excel, PowerPoint,
and WordExperience and knowledge using HR systems
class="ortl-align-justify">
A willingness to travel
for work purposes within the Asia region as required
class="ortl-align-justify">
A background in
the Hotel/Hospitality industry is advantageous
style="margin-right: 0.8pt; text-align: justify;">
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt; text-transform: uppercase;">Join
an Award-Winning Workplace Culture
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt;">At Hilton, we don’t just deliver exceptional
experiences for our guests
- we build
an exceptional workplace for the Team Members who make it all possible. As
a global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth
with the light and warmth of hospitality.Our
award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune.
With our suite of
href="https://www.hilton.com/en/brands/">world-class brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$">
lang="EN-GB" style="font-size: 10.5pt;">,
style="font-size: 10.5pt;"> and a company-wide commitment to providing
the best stay for every guest, we’re setting new standards for the future
of travel.
style="color: rgb(0, 112, 192); font-family: "Hilton Serif";">
lang="EN-US" style="font-size: 10.5pt;">WHY YOU’LL BE A GREAT
FIT
You have these minimum qualifications:
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">A relevant University Degree or at least 8 years
of relevant experience
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">A result-oriented mindset with a good critical thinking
abilityAbility
to work in a non-routine, fluid, and at times chaotic environment whilst making
sure the work is delivered to the highest professional
standards
Ability
to manage a range of competing priorities and demands through strong time
management skills
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Strong initiative with the ability to anticipate,
and not simply react to business needs
class="ortl-align-justify">
Strong communication &
interpersonal skills with the ability to use these across different management
levels to influence
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Ability to communicate effectively with both internal
and external stakeholders, and Team Members of all levels (including senior
leadership)
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Experience working in a diverse cultural
environment
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt;">Proficiency in Excel, PowerPoint,
and WordExperience and knowledge using HR systems
class="ortl-align-justify">
A willingness to travel
for work purposes within the Asia region as required
class="ortl-align-justify">
A background in
the Hotel/Hospitality industry is advantageous
style="margin-right: 0.8pt; text-align: justify;">
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt; text-transform: uppercase;">Join
an Award-Winning Workplace Culture
style="margin-right: 0.8pt; text-align: justify;">
style="font-size: 10.5pt;">At Hilton, we don’t just deliver exceptional
experiences for our guests
- we build
an exceptional workplace for the Team Members who make it all possible. As
a global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth
with the light and warmth of hospitality.Our
award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite
of
href="https://www.hilton.com/en/brands/">world-class brands
href="https://urldefense.com/v3/__https:/www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$">
lang="EN-GB" style="font-size: 10.5pt;">,
style="font-size: 10.5pt;"> and a company-wide commitment to providing
the best stay for every guest, we’re setting new standards for the future
of travel.
style="color: rgb(0, 112, 192); font-family: "Hilton Serif";">
lang="EN-US" style="font-size: 10.5pt; line-height: 115%;">HOW YOU
WILL MAKE AN IMPACT
style="font-size: 10pt;">Your role is important, and below are some of
the fundamental job duties that make your work unique.
style="margin-right: 0.8pt; text-align: justify;">
Team Member
Experience
Team Member Onboarding
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">Proactively review
and propose changes to the Team Member experience, partnering with hiring
managers to ensure that our onboarding process seamlessly transitions
from recruitment excitement to a highly engaged Team
Member.
style="margin-right: 0.8pt; text-align: justify;">Ensure that we relentlessly
question and challenge established manual processes for automation or removal
based on the merits of what is required to manage the business whilst remaining
legally compliant.
style="margin-right: 0.8pt; text-align: justify;">Build regular touch points
for leaders, managers, and peers to connect, collaborate, and share early
success.
style="color: black;">Team Member
Engagement & Life Experience Management
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">Create a framework that
has inbuilt moments to take time out for Team Member engagement and discussions
on meaningful metrics and data, such as the Global Team Member Survey (GTMS),
to continue to evolve the Team Member experience and the way
we work.
style="margin-right: 1.6pt; text-align: justify;">Create an automated
framework to recognize and celebrate key Life Experience Moments, such
as service anniversaries, birthdays, births, marriages, seasonal
festivities, relocations, bereavements, and other celebrations, while
providing meaningful opportunities for leaders to engage with Team Members
and for Team Members
to share their experiences.
style="margin-right: 0.8pt; text-align: justify;">
style="margin-right: 0.8pt; text-align: justify;">
Team Member
Communications
class="ortl-align-justify">Prepare thoughtful, fun, and engaging communication pieces to encourage
Team Members to participate in and enjoy key events while ensuring leaders
are equipped with a one-page guide well in advance outlining key features
and touch points to proactively engage with Team Members and drive
participation.
-
style="margin-right: 0.8pt; text-align: justify;">Keep the team safe
and updated by proactively keeping ahead of government, regulatory, and health
advice, ensuring our processes are created and managed per compliance
requirements, but are practical and operationally
relevant. -
style="margin-right: 0.8pt; text-align: justify;">Ensure that key
communications call out traditions we want to continue recognizing where we
have been, but ensuring we stay relevant and on trend. Liaise with corporate
communications on matters related to regional offices, such as Team Member
Appreciation Week and GTMS, ensuring they are communicated through the right
channels to make an impact, including social media, the Electronic Bulletin
Board, and email.
Human Resources Business Partnering
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">Proactively engage
with managers and leaders to problem-solve people's business challenges
and provide Human Resources outcomes that support business success by drawing
upon market intelligence and internal data.
class="ortl-align-justify">
Actively engage with functional leaders, HRCs, and Regional HR leads
on structure setups and new business frameworks. Act as a subject-matter expert
on all things HR and as a connector to the right person on the Hilton team
to provide the support needed.
class="ortl-align-justify">
Provides HR consulting advice to SAO managers on all HR-related matters
and collaborates with the COEs to provide HR solutions.
This includes collaborating with Recruitment to provide consulting advice on new
joiners, developing offer packages for local and non-cross-border hires,
and developing promotion increases for non-VP+ and non-cross-border TMs
in consultation with the Compensation & Benefits (C&B) team
as needed.
style="color: black;">Human
Resources Data Analytics & Story Telling
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">Build HR credibility
and capability by assembling and evaluating quality market intelligence against
internal data to identify opportunities
for improvement.
style="margin-right: 0.8pt; text-align: justify;">Manage and create HR
dashboards containing relevant automated data for easy analysis and comparison.
Identify trends in the data that indicate potential problem-solving
or celebration opportunities and provide a basis for storytelling.
style="color: black;">Human
Resources Operations & Legal Compliance
style="list-style-type: disc;">
style="margin-right: 0.8pt; text-align: justify;">Support leaders and people
managers to manage people issues across functions as necessary, building
a catalog of easily replicable and usable case studies and best practice guides
for re-use.
style="margin-right: 0.8pt; text-align: justify;">Manage external HR vendors
to ensure the quality of their service delivery through effective monitoring
and communication.
style="margin-right: 0.8pt; text-align: justify;">Maintain high standards
of accuracy and quality, taking accountability for compliance with relevant
legal and Hilton Worldwide policy requirements.
class="ortl-align-justify">
Contribute to the development and maintenance of country-specific
employment contracts, procedures, and guidelines that meet corporate standards
and are compatible with local laws, practices, and requirements, and create
a congruent feel that mirrors Hilton’s culture
and intent.
style="margin-right: 0.8pt; text-align: justify;">Build meaningful
relationships with government departments, ensuring that we work within
the guidelines not only by outcome but with the government and Hilton's intent
as the outcome.
style="margin-right: 0.8pt; text-align: justify;">Ensure that effective team
member records are maintained within legal requirements, making data collection
and extraction a seamless process.
style="margin-right: 0.8pt; text-align: justify;">
Human Resources
Administration
class="ortl-align-justify">Ensure that Team Member benefits and welfare programs are utilized
by Team members by ensuring that they are set up and administered to the right
Team Member groups, clear guidelines are adhered to across APAC, and utilization
for TMs does not deviate from policies.
class="ortl-align-justify">Work with and manage vendor exception reviews and approvals with
the appropriate stakeholders. Partner with the Finance team to manage payroll
payments within company policies and procedures.
class="ortl-align-justify">Work with the expat mobility team in ensuring the expat General Managers’
(GMs) benefits are enrolled accordingly and provide transfer information
in transfer cases.
