Housekeeping Supervisor - (Pre-Opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Housekeeping
Supervisor, you’re not just leading the hotel’s housekeeping function –
you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Extensive experience
  in housekeeping management, preferably in a 5-star hotel.
• Strong
  leadership and organizational skills.
• Excellent communication
  and interpersonal skills.
• Ability to work under pressure and meet
  deadlines.
• Attention to detail and a commitment to quality.
  
• Knowledge of cleaning techniques, equipment, and chemicals.
  
• Proficiency in budgeting and financial management.

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Extensive experience
  in housekeeping management, preferably in a 5-star hotel.
• Strong
  leadership and organizational skills.
• Excellent communication
  and interpersonal skills.
• Ability to work under pressure and meet
  deadlines.
• Attention to detail and a commitment to quality.
  
• Knowledge of cleaning techniques, equipment, and chemicals.
  
• Proficiency in budgeting and financial management.

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Extensive experience
  in housekeeping management, preferably in a 5-star hotel.
• Strong
  leadership and organizational skills.
• Excellent communication
  and interpersonal skills.
• Ability to work under pressure and meet
  deadlines.
• Attention to detail and a commitment to quality.
  
• Knowledge of cleaning techniques, equipment, and chemicals.
  
• Proficiency in budgeting and financial management.

Here’s
what you’ll do during a typical day:

• Supervise and coordinate
  Room Attendants to ensure guest rooms and public areas meet hotel brand
  cleanliness and quality standards.
• Conduct daily shift
  briefings and assign work fairly among team
  members.
• Inspect guest rooms, suites, VIP rooms, and public
  areas to ensure cleanliness, maintenance, and proper
  setup.
• Monitor housekeeping supplies, amenities, equipment,
  and monthly inventory, reporting shortages, damages,
  or defects.
• Create and follow up on maintenance requests
  to ensure timely resolution of room and facility
  issues.
• Handle guest requests and housekeeping-related
  concerns promptly and professionally.
• Prepare operational
  reports, including room discrepancies, maintenance issues, and housekeeping
  records.
• Ensure compliance with hotel safety, security,
  and standard operating procedures.
• Oversee Lost & Found
  procedures, laundry follow-up, key control, and proper shift
  handover.
• Patrol assigned areas before the end of each
  shift to ensure cleanliness, security, and readiness for the next
  operation.