ヒルトンは、140
style="font-size: 10pt; line-height:
115%;">以上の国と地域で数千のホテルを展開する、世界を代表するホスピタリティ企業です。フラッグシップブランドである
style="font-size: 10pt; line-height: 115%;">Hilton Hotels &
Resorts
style="font-size: 10pt; line-height: 115%;">をはじめ、
style="font-size: 10pt; line-height: 115%;">Waldorf Astoria
style="font-family: "MS Gothic";">、LXR
style="font-size: 10pt; line-height: 115%;">、
style="font-size: 10pt; line-height: 115%;">Conrad
style="font-family: "MS Gothic";">、Canopy
style="font-size: 10pt; line-height: 115%;">、
style="font-size: 10pt; line-height: 115%;">Curio Collection
style="font-family: "MS Gothic";">、Tapestry Collection、DoubleTree
style="font-size: 10pt; line-height: 115%;">、
style="font-size: 10pt; line-height: 115%;">Hilton Garden Inn
style="font-family: "MS Gothic";">など、多様で魅力的なブランドポートフォリオを有しています。
style="line-height: 115%; text-align: justify;">
ヒルトンでは、世界中の旅行者一人ひとりに、心に残る体験と温かいおもてなしを提供することを使命としています。グローバルな旅が世界にもたらす影響に共感し、ゲスト、チームメンバー、オーナーすべてに喜びを届けたいと考える方を、ヒルトンの一員としてお迎えしたいと考えています。
style="line-height: 115%; text-align: justify;">
With thousands of hotels in over 140 countries
and territories, Hilton offers countless opportunities to delight. From an open
door to a welcoming smile and an exceptional experience, we offer the millions
of travelers who stay with us every year a welcome they will never forget.
In addition to our flagship brand, Hilton Hotels & Resorts, the family
of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection,
Tapestry Collection, DoubleTree, Hilton Garden Inn and many others.
style="line-height: 115%; text-align: justify;">
If you appreciate the impact global travel can have on
the world, you may be just the person we are looking for to work as a Hilton
Team Member. Because it is with Hilton where we never forget the reason we
are here: to delight our guests, Team Members, and owners alike.
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-family: "MS Gothic";">
応募要件
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-family: "MS Gothic";">
必須要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">大卒相当、または同等の実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">アカウントマネジメントまたは営業経験
style="font-size: 10pt; line-height: 115%;"> 3年以上（マネージャー経験歓迎）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">KPIに基づいた業績管理経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">英語（ビジネスレベル）および日本語（ネイティブレベル）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">Excel
style="font-family: "MS Gothic";">（VLOOKUP
style="font-size: 10pt; line-height:
115%;">、ピボットテーブル等）およびMicrosoft 365ツールの実務スキル
class="ortl-align-justify">
style="font-family: "MS Gothic";">自律的に業務を推進できる方、リモート環境での業務遂行能力
class="ortl-align-justify">
style="font-family: "MS Gothic";">高い対人関係構築力・コミュニケーション力
class="ortl-align-justify">
style="font-family: "MS Gothic";">地域内出張への対応（最大約
style="font-size: 10pt; line-height: 115%;">45％）
歓迎要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">スタートアップ／新規市場立ち上げ経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">グローバル企業での実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">ホスピタリティ業界での経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">韓国語スキル
style="line-height: 115%; margin-right: 0.8pt; text-align:
justify;">
WHY YOU’LL BE A GREAT FIT
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">
You
have these minimum qualifications:A college degree or significant work
experience
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">3+ years
of experience in AM or sales-based role, with performance tracked against
KPIs Solid knowledge
of sales, lead generation, and AM
Self-motivated and comfortable working remotely, with
a proven ability to work autonomously while delivering against set
KPIs
Ability to analyse
departmental and external data quickly and efficiently to support
decision-making
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Solid
problem-solving skills, including the ability to address issues collaboratively
as appropriate; proactively identify and prevent potential problems; and develop
problem-solving skills among direct reports and other team members
as appropriate -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Ability
to advocate for and implement personal professional development, including
working with peers and available resources, while adhering to organizational
standards for performance feedback
class="ortl-align-justify">Proficiency in MS Excel (e.g. VLOOKUP, PivotTables)
and other Microsoft 365 tools
class="ortl-align-justify">Proficient in English (business level) and Japanese (native
level), both written and verbal
class="ortl-align-justify">Excellent written and verbal communication skills, including
the ability to explain analytical topics to others
class="ortl-align-justify">Strong interpersonal and relationship-building skills,
with the ability to build rapport quickly at all levels of the business,
including owners and senior management
class="ortl-align-justify">Ability to travel as required when virtual methods are
not appropriate, potentially up to 45% within
the region
style="font-size: 10pt; line-height: 115%;">It would be useful if
you have:
応募要件
必須要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">大卒相当、または同等の実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">アカウントマネジメントまたは営業経験
style="font-size: 10pt; line-height: 115%;"> 3年以上（マネージャー経験歓迎）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">KPIに基づいた業績管理経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">英語（ビジネスレベル）および日本語（ネイティブレベル）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">Excel
style="font-family: "MS Gothic";">（VLOOKUP
style="font-size: 10pt; line-height:
115%;">、ピボットテーブル等）およびMicrosoft 365ツールの実務スキル
class="ortl-align-justify">
style="font-family: "MS Gothic";">自律的に業務を推進できる方、リモート環境での業務遂行能力
class="ortl-align-justify">
style="font-family: "MS Gothic";">高い対人関係構築力・コミュニケーション力
class="ortl-align-justify">
style="font-family: "MS Gothic";">地域内出張への対応（最大約
style="font-size: 10pt; line-height: 115%;">45％）
歓迎要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">スタートアップ／新規市場立ち上げ経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">グローバル企業での実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">ホスピタリティ業界での経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">韓国語スキル
style="line-height: 115%; margin-right: 0.8pt; text-align:
justify;">
WHY YOU’LL BE A GREAT FIT
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">
You
have these minimum qualifications:A college degree or significant work
experience
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">3+ years
of experience in AM or sales-based role, with performance tracked against
KPIs Solid knowledge
of sales, lead generation, and AM
Self-motivated and comfortable working remotely, with
a proven ability to work autonomously while delivering against set
KPIs
Ability to analyse
departmental and external data quickly and efficiently to support
decision-making
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Solid
problem-solving skills, including the ability to address issues collaboratively
as appropriate; proactively identify and prevent potential problems; and develop
problem-solving skills among direct reports and other team members
as appropriate -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Ability
to advocate for and implement personal professional development, including
working with peers and available resources, while adhering to organizational
standards for performance feedback
class="ortl-align-justify">Proficiency in MS Excel (e.g. VLOOKUP, PivotTables)
and other Microsoft 365 tools
class="ortl-align-justify">Proficient in English (business level) and Japanese (native
level), both written and verbal
class="ortl-align-justify">Excellent written and verbal communication skills, including
the ability to explain analytical topics to others
class="ortl-align-justify">Strong interpersonal and relationship-building skills,
with the ability to build rapport quickly at all levels of the business,
including owners and senior management
class="ortl-align-justify">Ability to travel as required when virtual methods are
not appropriate, potentially up to 45% within
the region
style="font-size: 10pt; line-height: 115%;">It would be useful if
you have:
応募要件
必須要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">大卒相当、または同等の実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">アカウントマネジメントまたは営業経験
style="font-size: 10pt; line-height: 115%;"> 3年以上（マネージャー経験歓迎）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">KPIに基づいた業績管理経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">英語（ビジネスレベル）および日本語（ネイティブレベル）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">Excel
style="font-family: "MS Gothic";">（VLOOKUP
style="font-size: 10pt; line-height:
115%;">、ピボットテーブル等）およびMicrosoft 365ツールの実務スキル
class="ortl-align-justify">
style="font-family: "MS Gothic";">自律的に業務を推進できる方、リモート環境での業務遂行能力
class="ortl-align-justify">
style="font-family: "MS Gothic";">高い対人関係構築力・コミュニケーション力
class="ortl-align-justify">
style="font-family: "MS Gothic";">地域内出張への対応（最大約
style="font-size: 10pt; line-height: 115%;">45％）
歓迎要件:
class="ortl-align-justify">
style="font-family: "MS Gothic";">スタートアップ／新規市場立ち上げ経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">グローバル企業での実務経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">ホスピタリティ業界での経験
class="ortl-align-justify">
style="font-family: "MS Gothic";">韓国語スキル
style="line-height: 115%; margin-right: 0.8pt; text-align:
justify;">
WHY YOU’LL BE A GREAT FIT
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">
You
have these minimum qualifications:A college degree or significant work
experience
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">3+ years
of experience in AM or sales-based role, with performance tracked against
KPIs Solid knowledge
of sales, lead generation, and AM
Self-motivated and comfortable working remotely, with
a proven ability to work autonomously while delivering against set
KPIs
Ability to analyse
departmental and external data quickly and efficiently to support
decision-making
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Solid
problem-solving skills, including the ability to address issues collaboratively
as appropriate; proactively identify and prevent potential problems; and develop
problem-solving skills among direct reports and other team members
as appropriate -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Ability
to advocate for and implement personal professional development, including
working with peers and available resources, while adhering to organizational
standards for performance feedback
class="ortl-align-justify">Proficiency in MS Excel (e.g. VLOOKUP, PivotTables)
and other Microsoft 365 tools
class="ortl-align-justify">Proficient in English (business level) and Japanese (native
level), both written and verbal
class="ortl-align-justify">Excellent written and verbal communication skills, including
the ability to explain analytical topics to others
class="ortl-align-justify">Strong interpersonal and relationship-building skills,
with the ability to build rapport quickly at all levels of the business,
including owners and senior management
class="ortl-align-justify">Ability to travel as required when virtual methods are
not appropriate, potentially up to 45% within
the region
style="font-size: 10pt; line-height: 115%;">It would be useful if
you have:
ポジションについて
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">本ポジションは、ヒルトンサプライマネジメント
style="color: black;">
カスタマーエンゲージメント
style="font-size: 10pt; line-height: 115%;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">日本・韓国・ミクロネシア地区担当
マネージャーとして、ヒルトンサプライマネジメント
style="color: black;">
カスタマーエンゲージメント
style="font-size: 10pt; line-height: 115%;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">日本・韓国・ミクロネシア地区担当シニアマネージャーにレポートします。
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">ヒルトンサプライマネジメント（
HSM
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">）を代表し、日本および担当リージョンにおけるアカウントマネジメント（
style="color: black;">
AM）およびビジネスデベロップメント（BD
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">）機能を主導・実行していただきます。
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height: 115%;">主な責務:
style="list-style-type: disc;">
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">HSMを代表し、日本および指定リージョンにおける
style="color: black;">AM・BD戦略の実行
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">収益拡大と顧客満足度向上の両立を目的としたセールス戦略の遂行および、成長を支える
style="color: black;">AM戦略の進化
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">経営層レベルの社内外ステークホルダー管理（第三者運営会社との関係構築・管理を含む）
class="ortl-align-justify">
リード創出から契約交渉、新規顧客オンボーディング、その後のアカウント管理までを一貫して担当
class="ortl-align-justify">
カスタマーエンゲージメントチームとしてのKPI
style="color: black; font-family: "MS Gothic";">
style="font-size: 10pt; line-height:
115%;">・目標（売上、収益性、
style="font-size: 10pt; line-height: 115%;">ROIなど）達成
HOW
YOU WILL MAKE AN IMPACT
style="font-size: 10pt; line-height: 115%;">As Manager, Customer Engagement
(Hilton Supply Management (HSM)) – Japan, Korea and Micronesia (JKM), you
will report to the Senior Manager, Customer Engagement (HSM) – JKM.
You will be responsible for performing the following tasks to the highest
standards:
class="ortl-align-justify">Lead and execute Account Management (AM) and Business
Development (BD) functions for Japan and region, as defined, on behalf
of HSM
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Execute
sales strategies focused on both revenue generation and customer satisfaction,
while simultaneously evolving the AM strategy to support
growth -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Manage
senior internal and external stakeholders, including full ownership
of relationships with third-party management companies. This includes supplier
relationship management, project delivery to functionality through AM,
and complete management of region to drive revenue
and profitability -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Continuously generate leads and convert opportunities into HSM customers,
owning the full sales process including contract negotiation, and smooth
transfer of onboarding of new accounts and their management
thereafter -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="color: black;">Deliver
against set KPIs and targets for Customer Engagement team, aligned with Supply
Management and broader business expectations, including revenue, profitability,
and contracted ROI objectives
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-family: "MS Gothic";">
業務内容詳細
style="font-size: 10pt; line-height: 115%;">
:
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-family: "MS Gothic";">
アカウントマネジメント（約
style="font-size: 10pt; line-height: 115%;">
60
style="font-family: "MS Gothic";">
％）オーナー、運営会社、経営層、現場責任者（GM、シェフ等）を含む、あらゆるレベルでの顧客関係構築・維持
style="font-size: 10pt; line-height:
115%;">顧客ごとの戦略的アカウントプラン策定、実行、レビュー
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">コンプライアンス状況の把握および収益・満足度向上機会の特定
class="ortl-align-justify">HSM
style="font-size: 10pt; line-height: 115%;">の
style="font-size: 10pt; line-height: 115%;">AM標準プロセス（SOP
style="font-size: 10pt; line-height:
115%;">）の実行および市場特性に応じた最適化
class="ortl-align-justify">Regional
Field Ops
style="font-size: 10pt; line-height:
115%;">、カテゴリーマネジメント、戦略・インサイトチームとの密接な連携
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">複数の運営会社・クライアントを同時に管理し、高水準のカスタマーサービスを提供
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">既存・新規顧客に対する継続的な収益機会の創出
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">新規市場の立ち上げおよび収益性確保
style="line-height: 115%; margin-right: 0.8pt; text-align:
justify;">
What your day-to-day will be like:
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">
Account Management
(60%)
class="ortl-align-justify">Own,
create and maintain relationships at ownership, management and operational
levels, including (but not limited to) AGMs, Owner Representatives, Ops
and Finance VPs, Corporate Heads, operational leaders such as GMs and Chefs
etc.
Create strategic customer account plans, including execution
and review cycles across all stakeholder levels. Identify areas
of non-compliance and opportunities to drive revenue and customer satisfaction
in both the short and long term
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Implement AM SOPs and work alongside
HSM Regional Field Ops and Category Management teams. Review / adapt
as necessary for emerging market
class="ortl-align-justify">Collaborate with HSM Strategy Planning and Insight team to ensure
Customer Engagement team has the right data to ensure objectives / targets
are met
Collaborate closely with Regional Field Ops and Cluster
Procurement teams to ensure product offerings in region are fit for purpose
and deliver ROI
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Create a culture of customer service
and client-led activity while increasing profitability
class="ortl-align-justify">Attend
stakeholder meetings as required and conduct regular reviews with key Ops
Management teams
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Handle multiple management companies
and clients while delivering high levels of customer service, including (but
not limited to) issue resolution, query handling, intermittent review meetings,
and consultation on new opportunities
class="ortl-align-justify">Continuously drive new revenue opportunities with both existing
and prospective customers
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Ensure new markets become
established and profitable
ビジネスデベロップメント（約20％）
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">リード創出活動およびデータベース管理
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">見込み顧客への
style="font-size: 10pt; line-height: 115%;">HSMの提案およびプレゼンテーション
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">契約交渉および新規顧客獲得
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">営業からアカウントマネジメントへの円滑な引き継ぎ
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">市場・競合分析（日本、韓国、グアム等）
class="ortl-align-justify">Salesforce
style="font-size: 10pt; line-height: 115%;">を活用した
style="font-size: 10pt; line-height: 115%;">BD活動の可視化・管理
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">
Business Development
(20%)
class="ortl-align-justify">Drive
lead generation activities, including database maintenance and lifecycle
reviews
Convert leads to prospective opportunities
for HSM
Prepare and deliver presentations of HSM to prospected
opportunities
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Negotiate contracts with prospective
opportunities at management or ownership level where required and convert into
active HSM customers -
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Ensure smooth transition from sales
conversion into the account management cycle
class="ortl-align-justify">Develop
and maintain relationships with newly onboarded accounts
class="ortl-align-justify">Promote
HSM business model and sales process to key internal
stakeholders
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Provide ad-hoc reporting to senior
management on functions activity as required
class="ortl-align-justify">Assess
market competitiveness and competition in multi-regions including Japan, Korea,
Guam, and other defined regions
-
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Develop new markets across for BD
and growth Manage internal and external stakeholders in new markets,
including information and education on HSM and GPO
as required
Utilise Salesforce to ensure all BD activities
are tracked
管理・サポート業務（約20％）
class="ortl-align-justify">
style="font-size: 10pt; line-height: 115%;">担当地域における
style="font-size: 10pt; line-height: 115%;">HSMと顧客間の業務関係全体の統括
class="ortl-align-justify">Salesforce
style="font-size: 10pt; line-height: 115%;">、
style="font-size: 10pt; line-height: 115%;">BirchStreet
style="font-family: "MS Gothic";">等、各種システムの活用
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">社内外への情報共有およびプロジェクトサポート
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">ベンチマーク分析、提案資料作成
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">請求・支払プロセスのサポート
class="ortl-align-justify">
style="font-size: 10pt; line-height:
115%;">顧客および社内関係者への定期的な情報発信
style="line-height: 115%; margin-right: 0.8pt; text-align:
justify;">
Administrative and Support Activities (20%)
style="list-style-type: disc;">
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Accountable for the working
relationships between HSM Customer Engagement and all clients
in regionMastery of systems in region including Salesforce, Check,
Birch Street, and any other procurement system in situ
class="ortl-align-justify">
Communicate with team members providing relevant business
information
Collaborate and provide project support to the Supply
Management team when necessary
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Provide AM support for all hotel
signingsAttend departmental meetings pertinent to work assignments
and topics of analysis
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Research and respond to information
requests from clients
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Obtain data for spend statistics
from internal and external stakeholders including customers / suppliers. Run
benchmarking analytics and generate proposal documents where
requiredAssist core HSM programs to support ongoing Customer
Engagement activities including but not limited to maintaining market pricing
on global, national and cluster deals
class="ortl-align-justify">
Support
in regular billing cycles to customers and suppliers including the production
of billing statements and distribution of both statements
and invoices
style="line-height: 115%; margin-right: 0.8pt; text-align: justify;">
style="font-size: 10pt; line-height: 115%;">Produce and communicate information
regularly to customers, hotel purchasing team members, and/or other hotel
departments as and when needed
