Sales Manager - The Roosevelt New Orleans, A Waldorf Astoria Hotel

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
France, Orleans
Job Description

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking
a Sales Manager to join the team!

Our luxury hotel offers an unparalleled
combination of Southern hospitality, world-class service and historic
surroundings. As the centerpiece of the city, the hotel is located near
the French Quarter and within walking distance to the city's most vibrant
attractions and entertainment, including Jackson Square, Bourbon Street and
the Arts & Warehouse District.

Embodying the rich heritage of Southern
hospitality, the historic hotel features 504 rooms, over 60,000 square feet
of meeting space, and five (5) food and beverage outlets. This includes 2
restaurants, a café, seasonal rooftop bar, and in-room dining.

We
are looking for an individual with an upbeat, outgoing personality to join our
Sales team. This is a great opportunity for someone looking to grow their career
in the Hospitality industry and Sales. 

As a Sales Manager, you’re
not just generating and managing group sales – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest. 

In this position, you will be tasked with selling
small groups of 10-84 rooms in the Northeast and Mid-Atlantic regions. Your
responsibilities will include responding to group RFPs within your territory,
negotiating contracts, and fostering relationships between customers and
the hotel.

Additionally, you will seek opportunities for repeat business through
prospecting. You will be expected to achieve annual revenue goals
of approximately $1 million, encompassing short-term, long-term, and food &
beverage revenues.

What will I be doing?

As a Sales
Manager, you would be responsible for representing the hotel's services
and facilities to prospective clients and customers in the hotel's continuing
effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to
the highest standards:

  • Respond
    to inquiries from potential clients and customers seeking sleeping rooms,
    meeting space, food and beverage services, etc.
  • Create sales proposals
    and conduct site visits of the hotel.
  • Host and entertain clients
    and maintain client accounts
  • Determine rates and negotiate
    contracts
  • Develop sales strategies to meet or exceed established revenue
    and room night goals
  • Prospect for new clients

What
It Takes to Make the Stay

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

What
It Takes to Make the Stay

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

What
It Takes to Make the Stay

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

Here's
what you'll do during a typical day:

  • Generate and convert new business: Research, prospect, and qualify
    leads through proactive outreach and database mining to drive group sales
    and exceed lead generation goals
  • Build and maintain client
    relationships: Serve as the primary contact for assigned market segments,
    nurturing existing accounts and developing new ones to grow room revenue
    and overall profitability
  • Develop targeted sales strategies: Analyze
    hotel and market trends to create and execute business plans and marketing
    initiatives that capture demand and meet sales goals
  • Lead end-to-end
    sales process: Prepare proposals, conduct site visits, negotiate terms,
    and secure contracts tailored to client needs while maximizing
    revenue
  • Manage booking details: Coordinate customer requirements
    including room, food and beverage, and meeting space, and ensure accurate
    and timely entry of account and reservation information in the hotel’s sales
    management system
  • Inspire and develop the team: Supervise and support
    team members, monitor performance, provide coaching, and foster a positive
    and productive work environment

 

SPECIFIC JOB
KNOWLEDGE, SKILL AND ABILITY 

The individual must possess
the following knowledge, skills and abilities and be able to explain
and demonstrate that he or she can perform the essential functions of the job,
with or without reasonable accommodation. 

  • Basic mathematical comprehension to understand and interpret numbers
    as they apply to operations in hotels.
  • Ability to read, write, speak
    and understand the English language to communicate effectively with guests
    and employees
  • Ability to effectively deal with internal and external
    customers, some of whom will require high levels of patience, tact and diplomacy
    to defuse anger, collect accurate information and resolve
    conflicts.
  • Ability to analyze information and make effective
    judgements.
  • Ability to access and accurately input information using
    a moderately complex computer system. 
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。