The Housekeeping Supervisor oversees and coordinates daily cleaning
operations, ensuring all guest rooms and public areas meet the hotel’s
cleanliness and quality standards. This role directly impacts guest
satisfaction, operational efficiency, and the overall presentation of
the property.
HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
- Assign work to Room Attendants and train staff in housekeeping duties;
may assist with cleaning tasks as needed. - Maintain accurate room
occupancy records and communicate status to relevant departments.
- Address and resolve guest complaints related to housekeeping services
or equipment. - Prepare requisitions for room supplies, furniture
renovation, or replacements. - Inspect carpets, drapes, and furniture
for stains, damage, or wear and report findings. - Check and manage linen
and supply inventories to ensure adequate stock. - Aid in budget control
by supervising employees’ use of linen, supplies, and equipment. - Record
inspection results and notify cleaning staff of any deficiencies.
- Ensure adherence to key control policies and procedures.
- Greet
guests warmly and professionally to support a positive guest experience.
- Perform other duties as assigned by leadership.
- Other duties
as assigned.
KEY STRENGTHS FOR SUCCESS
- Strong
leadership and team management skills. - Attention to detail
and commitment to cleanliness standards. - Excellent organizational
and time-management abilities. - Ability to resolve issues efficiently
and professionally. - Strong communication skills to coordinate across
departments and with guests.
PROFESSIONAL EXPERIENCE
- Minimum of 2–3 years of housekeeping experience in a commercial
environment. - Experience supervising or training housekeeping
staff. - Familiarity with inventory management, room inspections,
and guest service protocols.
ACADEMIC BACKGROUND
- High
School Diploma or equivalent preferred. - Additional training
or certification in hospitality or housekeeping operations is a plus.
Benefits
- Medical, dental, and vision (HSA available)
- Company-paid disability & life insurance
- Employee Assistance
Program - Supplemental benefits
- 401(k) with match
- Employee discounts
- Paid vacation & sick time
- Daily
Pay
Pay Rate: $20/hour
