Location: Niagara-on-the-Lake, ON
Opening: Summer 2026
The
Clayfield is a new 102-room luxury boutique hotel opening in Niagara-on-the-Lake
and part of the Unbound Collection by Hyatt. Operated by Urgo Hotels &
Resorts Canada, The Clayfield will deliver a highly personalized, refined guest
experience grounded in calm luxury, craftsmanship, and a strong sense
of place.
As a General Maintenance, you will play an essential role
in maintaining the comfort, safety, functionality, and presentation of
the hotel. Reporting to the Maintenance leadership team, you will support
the day-to-day upkeep of guest rooms, public areas, back-of-house spaces,
and hotel systems while contributing to a seamless luxury guest experience
through attention to detail, responsiveness, and pride in your
work.
What You'll Do
- Respond promptly
and professionally to guest maintenance requests and work orders throughout
the property - Perform routine repairs and preventative maintenance
in guest rooms, public areas, and back-of-house spaces - Assist
with maintaining hotel systems including lighting, plumbing, HVAC, painting,
furniture, fixtures, and equipment - Conduct daily inspections to ensure
the hotel remains safe, functional, and well maintained at all times
- Support room preventative maintenance programs to ensure guestrooms
consistently meet luxury brand standards - Assist with setup, repairs,
and maintenance related to hotel operations, events, and seasonal
requirements - Maintain organized engineering storage areas, tools,
equipment, and inventory supplies - Identify potential maintenance
concerns proactively and communicate issues to leadership in a timely
manner - Follow all workplace safety procedures, emergency protocols,
and hotel operational standards - Work collaboratively with Housekeeping,
Front Office, Food & Beverage, and other departments to support the overall
guest experience - Demonstrate professionalism, positive body language,
and a solution-oriented approach in all interactions - Support
sustainability and energy conservation initiatives where possible
- Uphold brand standards while contributing to a polished and welcoming hotel
environment - Perform other job-related duties as assigned
What You'll Bring
- Previous maintenance
experience in hotels, residential buildings, or commercial properties
is preferred - Basic knowledge of plumbing, electrical, painting,
drywall, HVAC, and general repair work - Strong problem-solving skills
with the ability to prioritize and respond efficiently to maintenance needs
- Ability to work independently while maintaining attention to detail
and quality standards - Strong communication and interpersonal skills
with a guest-focused mindset - Must be reliable, organized, and able
to thrive in a fast-paced hospitality environment - Availability to work
a flexible schedule including evenings, weekends, holidays, and on-call shifts
if required - Ability to stand, walk, lift, bend, and perform physical
tasks for extended periods - WHMIS knowledge and workplace safety
awareness are preferred - Experience with hotel systems and preventative
maintenance programs is an asset - A collaborative mindset
and willingness to support the team wherever needed
Why
Join us
- Competitive compensation and a comprehensive
benefits package designed to support your well-being and long-term growth
- A rare opportunity to help shape and maintain a brand-new luxury hotel
from opening onward - Work within a collaborative environment supported
by ownership, Urgo Hotels & Resorts Canada, and Hyatt - Access
to Hyatt colleague travel benefits - A workplace culture rooted
in respect, craftsmanship, and pride of place in beautiful
Niagara-on-the-Lake
Now accepting applications
from candidates currently residing in Canada with full working rights. We
are only able to respond to candidates selected
for interview.
This position is at a location
where Hyatt is not the employer. The employer of individuals working at
this hotel may be a third-party management company that is responsible for all
employment benefits and obligations at this location.
