Front Desk Agent / Night Audit

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Austin
Job Description

What You'll Do

* A Gallery Night Auditor will assist guests
efficiently, courteously, and professionally in all front desk related
functions

* Provide excellent guest service

* Balance all hotel
and restaurant transactions daily, including credit cards, cash, and change
funds

* Consistently follow all credit, cash-handling, and accounting
procedures

* Run various audits and reports and record all revenues
and statistics accurately

* Read, analyze, interpret, and effectively
explain items such as common reports, guest folios and emergency
procedures

* Maintain privacy and confidentiality of all guest and hotel
information

* Effectively respond to and resolve guest concerns
or complaints

* Perform other duties as assigned

What You
Will Bring

* A Night Auditor will have a passion for customer
service

* Ability to work independently while supporting hotel
operations

* Strong attention to detail and organization skills

*
Previous hospitality experience is preferred, but not required

*
A willingness to work nights, weekends, and holidays as necessary

*
The ability to lift, carry, or otherwise move up to 10 lbs. regularly and
the ability to stand for long periods of time

Benefits

* DailyPay
option

* Day 1 Medical, Dental and Vision insurance

* Vacation/Paid
Time Off (PTO) with rollover

* Complimentary wellness tools

*
Unlimited referral bonuses

* 401(k) with company match

* Hostcare
Resources healthcare concierge

* Leadership development

* Tuition
reimbursement

* Discounts on hotel rooms, dining, and other
travel/entertainment experiences

* Multiple hotels in each market = more
opportunities

White Lodging is an equal opportunity employer. We value
diversity and are committed to creating an inclusive environment for all
associates.

This position is at a location where Hyatt is
not the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.