Associate Director of Sales

Description

Position Overview:

In this role,
you’ll partner closely with the Director of Sales & Marketing to lead
the sales strategy for multiple properties, playing a key leadership role
in positioning the hotels across group, corporate, and convention segments while
fostering strong client relationships and delivering exceptional service
experiences

Key Responsibilities:

• Achieve
  the financial objectives of the properties in their managed areas for market
  segments actively being worked.

• Lead, coach, and inspire
  a high-performing Sales team to achieve and exceed revenue goals across group,
  business travel, and catering segments.
• Drive new business through
  strategic prospecting, relationship-building, and active participation
  in industry events and trade shows.
• Manage and grow a portfolio of key
  accounts, ensuring consistent, high-quality service and long-term
  partnerships.
• Partner closely with Events, Revenue Management,
  and Operations teams to deliver seamless execution and aligned strategies.


• Associate Director of Sales plays a crucial role in the property's group
  sales efforts, focusing on specific group business while managing a dedicated
  team of group sales associates.
• Develop and manage group sales revenue
  and operation budgets and provide forecast reports.
• Support
  the Director of Sales with forecasting, goal; setting, and performance
  monitoring.
• Respond to incoming group/catering opportunities within
  pre-defined peak room parameters and designated market segments.
• Manage
  the hotel's key accounts, nurturing long-term partnerships and uncovering new
  opportunities.
• Proactively identify and pursue new business through
  prospecting, networking, and attending industry events.
• Collaborate
  with the marketing team to develop campaigns and client-facing materials.


• Achieve or exceed group sales revenue goals through effective selling
  and upselling techniques.
• Supervise and mentor sales team members,
  ensuring individual and team targets are met.
• Assist the DOSM
  in leading regular sales meetings and provide coaching to enhance productivity
  and engagement.
• Analyze booking pace, conversion ratios, and market
  penetration to inform decision-making.
• Ensure accurate and timely input
  of information into sales systems.
• Maintain complete knowledge of
  and comply with all departmental policies/service procedures/standards.


• Provide effective written communication to the hotel operations team
  regarding onsite groups and events.

Qualification
Standards:

• A Bachelor’s degree in Business, Hospitality,
  or related field is preferred.
• 5+ years of progressive hotel sales
  experience, with at least 2 years in a leadership role.

Due to
the dynamic nature of the hospitality industry, the Associate Director of Sales
may be required to work varying schedules to reflect the business needs of
the Hotel, including but not limited to weekends
and holidays.

Salary Range: $115,000-$125,000 + Incentive
Program

About Hyatt Centric

Located near
Pier 39, Hyatt Centric Fisherman's Wharf hosts 316 spacious, nautically themed
rooms and suites with comfy Hyatt Grand Beds and is one of the best ways
to experience the city by the bay. As part of the EOS Hospitality Group,
we believe in Shared Accountability, Humility & Kindness, Creative Problem
Solving, Collaboration & Community and Do Well and Do Good. Hyatt Centric
offers competitive salaries and robust benefit plans.

Management
Benefits:

Important
Notice:

This job description is not an exclusive or exhaustive
list of all job functions that an employee in this position may be asked
to perform.

Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and conviction
records. Hyatt Centric is an Equal Opportunity Employer without regard to people
formerly experiencing homelessness, race, color, creed, gender, gender
expression, gender identity, religion, marital status, registered domestic
partner status, sex (includes pregnancy, childbirth, breastfeeding, and related
medical conditions), sexual orientation, age, veteran status, national origin
or ancestry, political affiliation, physical or mental disability, medical
condition including genetic characteristics, or any other consideration made
unlawful by federal, state, or local laws. Hyatt Centric hiring policies require
a background check for all applicants working directly with at-risk
populations.

Qualifications

Progressive hotel sales experience
and leadership

Education

• Bachelors
  (Preferred)

Experience

• Preferred

  5
  years:

  Progressive hotel sales experience and leadership

  
  

Equal Opportunity Employer

This employer is required
to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

This position is at a location where
Hyatt is not the employer. The employer of individuals working at this hotel
may be a third-party management company that is responsible for all employment
benefits and obligations at this location.