Responsibilities and job functions include but are
not limited to the following:
1. Act with integrity, honesty and knowledge
that promote the culture, values and philosophy of Hyatt
Place. Displays
dignity and respect of others at all times.
2. Assist guest with check
in and check out processes (verifying registration, address
and credit
information, balancing bank, posting charges). Go above
and beyond to provide assistance, i.e. assist
with luggage, coffee,
directions, wake up calls, future reservations, etc.
3.
Provide information to guest and visitor inquiries; coordinates all guest
requests for special arrangement
of services, courteously and efficiently
informs guests of hotel services, features and room amenities.
4. Answer
hotel telephones courteously and efficiently following Hyatt Place
standards.
5. Prepare, set up, stock, take down, clean and provide quality
beverages and food products consistently
for all guests by adhering to all
recipe and presentation standards. Be familiar and knowledgeable with
the
operation of the POS system and safe food handling knowledge.
6. Assist
guests with food orders and serves food and beverage items to guests in
a friendly, professional
and timely manner.
Uses suggestive selling techniques. Maintains a clean, organized environment
for
guests by clearing tables during service. Prepare all food items
according to recipe cards and correct
handling procedures. Maintain
highest quality and appearance of all foods sent from kitchen
and make
sure plates are clean and appetizing. Must wear gloves
and hairnet.
7.
Maintain proper pars of production levels according to estimates on
the production sheets; maintain top
quality freshness.
Gallery Host
Job Description 8/19/2015
8. Use leftovers and maintain proper storage
of leftovers on hot food side. Label and date all food. The date
should
be 7 days from the opening date of the product. Must use the waste log when
disposing a spoil
product.
Maintain sanitation and cleanliness of all areas of the dish room, kitchen
aisle, and dock area. Must
use the machines properly.
9. Break down
trays, set up dish machine, wash dishware, and sort and store all clean china,
glass and silver
using proper procedures.
10. Empty trashcans
and wash inside and outside.
11. Thoroughly clean dock area
and dumpster.
12.
Break down dish machine and clean inside and outside.
13. Assist with
the setup of meeting rooms. Assist in the delivery of the food for meeting
room/group requests.
Clean up and pick of dirty dish ware from meeting
rooms.
14. Clean all breakdown tables.
15. Clean tile walls
and baseboards.
16.
Perform any other job related duties as assigned.
17. Must prepare all
necessary items for the next day, to include but not limited to all bread
products, meat,
anything that requires thaw out time.
Also prepare all breakfast sandwich for the next day (weekday only
unless
directed by a supervisor/manager.)
18. Receive food and supplies delivery
by checking against the invoice slip provided. Must inspect
that no
products have expired, damaged and/or spoiled, if found
must reject those items and have it marked off
the invoice. Items must
be put away in a timely fashion. Must rotate the old products to the front
and
place the new inventory to the back.
19.
On Sundays prep/cook the specified meal that is offered to associates. Food
must be delivered in the
employee break room. Food must be checked
periodically and replenish if necessary.
20. Check for a BEO (Banquet
Event Order) on a daily basis to see if any food/beverage service is required
for a
meeting/group for the day. Prep the items and assist in the set up
and delivery of the required items.
21. Follow Hyatt Place operational
policies and procedures, including those for cash and credit
card
handling, safety and security and all other policies, procedures
and standards to ensure we can
consistently exceed the guests’
expectations.
Equal
Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant
to federal employment laws.
For further information, please review the
the Department of Labor.
This position is at a location
where Hyatt is not the employer. The employer of individuals working at
this hotel may be a third-party management company that is responsible for all
employment benefits and obligations at this location.
