Front Desk Agent

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Denver
Job Description

About Us: Our TEAM culture motivates and encourages
each individual member to achieve “MORE” in daily life and prosper in their
career with a company that values them. Our hope is that each day you
will uncover new reasons to love what you do!

T.E.A.M
= Together Everyone Achieves More

About
the Role:
Seeking charismatic and outgoing hospitality professionals
to join our growing TEAM! As Front Desk Agent you will be a crucial asset to our
innovative TEAM, creating lasting impressions for our guests.

Your infectious enthusiasm, genuine smile, attentive service,
and passion for hospitality will shine and set the tone for an unforgettable
guest experience.

Advancement Opportunities
and Professional Career Path:

• Front Office
Manager • Operations Manager • Assistant General Manager • General Manager

Are you looking to plant your roots, be a part of a TEAM
that feels like family, and grow your career within a prospering establishment
who invests in their associates?

Our Management Development
Program is a perfect way to get you to the next level! The MDP Program takes our
top talent of today and creates the leaders of tomorrow, YOU
could achieve a management opportunity in less than one year!
What’s Your More?

TEAM Benefits:

  • 401k

  • Health/Dental/Vision/Life/Voluntary Insurance
  • Management
    Development Program
  • TEAM and Travel Discounts

  • Vacation/Well/Holiday Pay
  • Career Advancement Opportunity

  • Referral Bonus Program
  • We are conveniently located within walking
    distance from multiple public transportation stations for easy commuting

Full-Time positions are benefits eligible including time
off, travel discounts, medical and other insurance options are also available.

Travel Discounts- With multiple brands and thousands
of locations around the world, TEAM are eligible for special travel discounts
and sometimes even F&B discounts! Get away to relax, visit family or see
the World!

Responsibilities: In
this role you will welcome guests, manage their information, distribute keys,
and assign rooms, and answer any general inquiries to ensure they have
an excellent stay with us.

Requirements:

  • Prior front desk experience in a Hyatt brand
    setting or luxury hotel environment is ideal, but willing to train the right
    customer service professional looking to grow their career.

    We are dedicated to thoroughly training & developing our team into hotel
    leaders through interactive teamwork in a positive work environment!

  • Strong knowledge of software applications is beneficial, especially
    Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (OnQ,
    Opera, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack)
  • Strong
    communication and listening skills and excellent speaking, reading, and writing
    ability
  • Fluency in English: additional languages preferred. Spanish
    language skills are highly desired
  • Flexible schedule required
    for days, weekends, and holidays
  • High energy with effective
    and influential people skills. Positive attitude and the desire to motivate
    others
  • The ability to prioritize and work on several projects
    simultaneously should pose a challenge without being overwhelming

  • Ability to comprehend and use technical or professional language, either
    written or spoken, to communicate complex ideas

Compensation: $19.29 hourly based on experience

In compliance
with federal law, all persons hired will be required to verify identity
and eligibility to work in the United States and to complete the required
employment eligibility verification form (Form I-9) upon
hire

This position is at a location where Hyatt is not
the employer. The employer of individuals working at this hotel may be
a third-party management company that is responsible for all employment benefits
and obligations at this location.