Operations & Sales Support

Description

Operations & Sales
Support

Overview:

Hyatt House Raleigh North Hills
is seeking a motivated, detail-oriented team member to support multiple hotel
departments. This role is ideal for someone who enjoys variety in their workday
and takes pride in delivering excellent guest experiences while ensuring smooth
back-of-house operations. The Operations & Sales Support Coordinator
will assist with hotel operations, sales support, banquet services, accounting
tasks, and guest-facing responsibilities
as needed.

Responsibilities:

Sales &
Events

• Support the Sales team with client site visits,
  group contacts, and pre-event planning.
• Prepare meeting rooms, banquet
  setups, banquet bars and food for banquet events.
• Serve as a liaison
  between clients and operations to ensure successful events.
• Assist
  with sales admin tasks as time permits.

Operations &
Guest Services

• Assist with food & beverage, including
  breakfast service and bar operations.
• Support daily hotel operations,
  covering the Front Desk as needed.
• Coordinate and assist with group
  arrivals and departures, ensuring a seamless check-in/check-out process.


• Place orders for banquet events and assist as needed with breakfast or bar
  orders.

Accounting & Administrative
Support

• Assist with processing invoices, direct billing,
  and night audit packet review
• Support accounting functions, including
  reconciling chargebacks, vendor ordering, inventories, and end of month
  process
• Maintain accurate records and assist with reporting as directed
  by management.

Qualifications:

• Previous hospitality
  experience preferred (front desk, F&B, sales, or accounting background is
  a plus).
• Strong organizational skills with the ability to balance
  multiple responsibilities.
• Excellent communication and customer service
  skills.
• Flexible and willing to jump in where needed to support
  the team.
• Basic knowledge of accounting processes and hotel systems
  (Opera Cloud, Micros, etc.) is a plus.
• Must be able to workdays,
  evenings, weekends and Holidays as needed. We are open 365 days a year, 24/7
  and staff according to business and staffing needs!

Why
Concord?

Our culture is based on our five Cornerstones and they are
what we consider our foundation: Quality, Integrity, Community, Profitability,
and Fun. It’s important to us to provide a great work environment for our
associates and we strive to hire the BEST associates in the market.

Our
“Associate First” culture supports and inspires personal development both within
the workplace and beyond.

Concord’s associates are what our company is built on, and we strive
to recognize them for their hard work, dedication, and commitment to excellence.
We value work life balance, diversity, and our commitment to provide the best
customer service and quality accommodations in every market we exist

If
you are seeking a position where you can grow and be a part of a fun team,
this job may be your answer. We are proud to be an EEO employer M/F/D/V.
We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant
to federal employment laws. For further information, please review the href="https://www.eeoc.gov/poster">Know Your Rights notice from
the Department of Labor.

This position is at a location where
Hyatt is not the employer.

The employer of individuals working at this hotel may be a third-party
management company that is responsible for all employment benefits
and obligations at this location.