What you will be doing
- Complete opening/closing checklist
according to standards. - Welcome guests, take their drink
orders relay order to bartender, process order, deliver order to guest
and receive payment for order. - Have knowledge of
which garnishes go in each drink. - Process credit card
and room charges. - Clear and clean tables when guests
leave, return glasses to be washed. - Keep lounge area clean
and free from debris at all times. - Follow all cash
handling policies, and prepare closing report for night audit.
- Perform all side work duties according to the schedule.
- Full knowledge of state liquor laws.
- Be familiar
with the computer system. - Help the bartender prepare
drinks when needed. - Assist bartender with hors d’oeuvres
tables for cocktail hour in set up and breakdown. - Ensure
overall guest satisfaction.
The ideal candidate for
this position
- High school diploma or equivalent and/or
experience in a hotel or a related field preferred. - Must
be of legal age to serve alcoholic beverages, according to local state
laws. - Flexible and long hours sometimes
required. - Light work - Exerting up to 20 pounds of force
occasionally, and/or 10 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects. - Ability to stand
during entire shift. - Must be able to effectively
communicate, both verbally and written, with all level of employees and guests
in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests. - Approach all
encounters with guests and employees in an attentive, friendly, courteous
and service-oriented manner. - Must be effective in handling
problems, including anticipating, preventing, identifying and solving problems
as necessary.
This position is at a location
where Hyatt is not the employer. The employer of individuals working at
this hotel may be a third-party management company that is responsible for all
employment benefits and obligations at this location.
