Complete opening/closing checklist
according to standards.
Welcome guests, take their drink
orders relay order to bartender, process order, deliver order to guest
and receive payment for order.
Have knowledge of
which garnishes go in each drink.
Process credit card
and room charges.
Clear and clean tables when guests
leave, return glasses to be washed.
Keep lounge area clean
and free from debris at all times.
Follow all cash
handling policies, and prepare closing report for night audit.
Perform all side work duties according to the schedule.
Full knowledge of state liquor laws.
Be familiar
with the computer system.
Help the bartender prepare
drinks when needed.
Assist bartender with hors d’oeuvres
tables for cocktail hour in set up and breakdown.
Ensure
overall guest satisfaction.
The ideal candidate for
this position
High school diploma or equivalent and/or
experience in a hotel or a related field preferred.
Must
be of legal age to serve alcoholic beverages, according to local state
laws.
Flexible and long hours sometimes
required.
Light work - Exerting up to 20 pounds of force
occasionally, and/or 10 pounds of force frequently or constantly to lift, carry,
push, pull or otherwise move objects.
Ability to stand
during entire shift.
Must be able to effectively
communicate, both verbally and written, with all level of employees and guests
in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying
concerns raised by employees and guests.
Approach all
encounters with guests and employees in an attentive, friendly, courteous
and service-oriented manner.
Must be effective in handling
problems, including anticipating, preventing, identifying and solving problems
as necessary.
This position is at a location
where Hyatt is not the employer. The employer of individuals working at
this hotel may be a third-party management company that is responsible for all
employment benefits and obligations at this location.
