Company Background
The Standard is one of the most
culturally engaged hotels in the world. Hotels with real cultural life,
an inclusive spirit and true creative attitude. A destination layered
with events and amusements that leaves you with an uplifted feeling.
The
Standard's irreverent and playful sensibility, combined with a careful
consideration of design, detail and service, have established its reputation
as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard
hotels are known for their taste-making clientele, their pioneering design,
and their unrelenting un-Standard-ness.
Mission
Statement
To create experience by embracing and empowering
a diverse collective of team members, collaborators, and guests, who choose
to call The Standard home.
Our Purpose
The
Standard’s commitment is to being an anchor for each neighbourhood in which
we reside as well as a platform for culture and creativity. Bringing people
together in its spaces to interact with each other in genuine ways.
Our
promise is to ensure that a stay is an experience and that a memory means making
friends and having stories to tell.
To understand why it exists, is to understand that The Standard, is a platform
for people to meet, to engage, to learn, to dine, to sleep, to dance,
to hideaway, to make believe and to do so whilst being yourself and having fun
doing it.
We think of ourselves as a stage, not just a hotel. Here,
you can become whomever you like, even if for just a night. Here, you will meet
new friends, find new challenges, eat new food, stay up late, sleep in later,
and at times, never even leave the property. We are unapologetically comfortable
with disrupting expectations. It’s WHO
WE ARE!
#StandardFamily
Job Title:
Housekeeping Manager
Department:
Housekeeping
Location: The Standard, High
Line
Reporting to: Director
of Housekeeping
Job Purpose: The Housekeeping Manager
is responsible for planning, organizing, and developing of the overall operation
of the housekeeping department under federal, state, and local standards
and guidelines.
Main Responsibilities
- Previous experience managing a team of housekeeping employees through
motivation, coaching and development. - The ability to anticipate
customer needs, change goals and direction quickly and multitask.
- Working knowledge of rooms management systems.
- Advanced knowledge
of Housekeeping process and procedures. - Ability to maintain
a budget. - Capable of using independent judgment/solid decision-making
skills ability. - Proven comfort and experience to interact effectively
with all levels of management, guests, associates, and clientele, both inside
and outside of the organization. - Activator/self-motivated to accomplish
goals, with a strong sense of responsibility. - Proficiency with general
office PC applications (i.e. word processing, spreadsheets, databases).
- Demonstrated sound organizational, coordinating and personal interface
skills. - Demonstrated excellent written and verbal communication
skills. - Proven job reliability, diligence, dedication and attention
to detail. - Must be flexible with working nights, weekends,
and holidays. - Control labor costs and expenses.
- Schedule
special projects with outside vendors/contractors. - Ensures the proper
maintenance of all equipment; makes arrangements for repair and/or notify
replacement of used and damaged equipment. - Creating special projects
with housekeeping staff and ensuring they are completed. - Disinfect
working area (computer keyboard, mouse, phone handsets, etc.), radios, iTouch
and any other devices before and after your shift. - Prepare reports
and maintain projects spreadsheet updated and accurate. - Assist Director
of Housekeeping with any other tasks needed
Specific
Requirements:
Essential:
- Manage
the daily activities of the Housekeeping department to include proper room
assignment, appropriate cleaning and daily inspections of all guest rooms,
public areas, back of house and other areas in the hotel. Inform Engineering
department of any maintenance issue and follow up with its completion.
- Planning, organizing and directing team members to ensure the highest degree
of guest satisfaction. - Daily supervision of the housekeeping
staff. - Schedule and train all new housekeeping staff members.
- Maintain proper inventory of all housekeeping supplies (including minimum
PAR levels for linen and terry) and equipment.
Inform Director of Housekeeping of any shortage. - Uphold the highest
standards of cleanliness, safety, and conduct. - Knowledge of OSHA
and safety standards within Housekeeping department. - Ensures the proper
maintenance of all equipment; makes arrangements for repair and/or notify
replacement of used and damaged equipment. - Creating special projects
with housekeeping staff and ensuring they are completed.
Physical:
- Move, lift, carry, push, pull,
and place objects weighing less than or equal to 50 lb. without assistance.
- Requires grasping, writing, standing, sitting, walking, repetitive motions,
bending, climbing, listening and hearing ability, and visual acuity.
- Stand, sit, or walk for an extended period of time or for an entire work
shift. - Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. - Remain in a stationary position for extended
periods of time. - Work with sharp objects in a safe manner.
- Will be exposed to hot and cold temperature extremes.
Compensation & Benefits
- $68,500 -
$78,500 per year - Excellent and Affordable Health Care coverage
- Life Insurance, Disability Insurance, Pet Insurance
Up to 104
hours PTO, 56 hours - Paid Protected Time Off (Sick), 32 hours - Unpaid
Protected Time Off, 20 hours Paid Prenatal Leave
- 401k - Company
matching up to 2% after 1 year - Employee Discounts on Rooms, F&B,
Retail, and The Standard Marketplace - Employee Meals, Employee Referral
Program, Commuter Discounts - Regular fun staff events
and celebrations!
This position is at a location where
Hyatt is not the employer. The employer of individuals working at this hotel
may be a third-party management company that is responsible for all employment
benefits and obligations at this location.
