The Crowne Meetings Director will manage and provide day-to-day leadership
to the Crowne Meetings Fulfillment Team and Crowne Meetings Events Team,
respectively. As such, the Crowne Meetings Director is responsible for
an effective lead conversion process, including steps such as enquiry handling,
preparation of proposals, quotations, checking product information and customer
requirements, and for successful event execution, which includes steps such
as meeting/event planning, co-ordination with hotel operations and clients
before, during and after each meeting/event. This role also involves working
closely with the Business Development Team to develop expertise in understanding
sectorial/customer needs, as well as Revenue Management to maximize lead
conversion and to drive guest satisfaction and incremental revenue.
/>Degree or Diploma. A minimum of one year of relevant experience or equivalent
work experience in team management, and 2 - 5 years of relevant experience
in customer relations and/or event management in Hospitality or a related
service industry, F&B /Banquet Operations experience preferred.
class="beisen-job-desc-spacing">Join Crowne Plaza one of the largest and best
loved premium hotel brands in the world. With more than 420 hotels in diverse
locations globally Crowne Plaza is the perfect base to connect on business,
pleasure or a blend of both.
We've thoughtfully designed our spaces to encourage, support and celebrate great
connections. We're also big on meetings and events, a trusted and valued partner
for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection.
Designed for humans not nameless guests or colleagues. Still professional
but touches guests on an emotional level. Where colleagues take their initiative
and use their personality because they make a crucial difference in the guest's
experience.
The role of every colleague at Crowne Plaza is to create memorable emotional
connections and the job of every leader is to create an environment where
that can happen.
