Sales Executive for Group & MICE

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Sales Executive for Group & MICE is a key commercial driver, accountable
for maximizing group business value across rooms, F&B, events, and curated
experiences. This role is focused on converting high‑yield enquiries, building
long‑term partnerships, and positioning Mandarin Oriental Makati as the premier
luxury venue for meetings, incentives, conferences, and exhibitions in Metro
Manila.

Key Responsibilities

Group
Revenue Conversion

• Take full ownership of group revenue
  contribution, ensuring maximum yield across all streams.
• Drive
  conversion of enquiries into confirmed bookings, with accountability
  for conversion ratios and revenue targets.
• Maximize total group value
  by cross‑selling rooms, F&B, incentives, and curated experiences.

Client Engagement & Relationship Building

• Build trust‑based
  relationships with event planners, corporate clients, and incentive houses.


• Present Mandarin Oriental Makati’s unique offerings with emphasis on luxury
  experiences and service excellence.
• Ensure repeat group business
  through personalized engagement and flawless delivery.

Market
Development & Penetration

• Proactively identify and penetrate
  emerging opportunities within MICE and leisure group segments.
• Develop
  a strong pipeline of new group accounts, ensuring sustainable revenue
  growth.
• Collaborate with marketing and events teams to amplify exposure
  and strengthen brand positioning.
• Support pre‑opening initiatives
  to establish Mandarin Oriental Makati as the leading luxury group venue in Metro
  Manila.

Brand Standards & Service Excellence

• Represent Mandarin Oriental’s legendary service in all negotiations
  and client interactions.
• Deliver proposals and presentations
  that embody the brand’s luxury positioning and commercial intent.


• Consistently elevate client experiences to reinforce loyalty and long‑term
  partnerships.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business, Marketing,
  or related field.
• Minimum 1–2 years of hotel sales experience,
  preferably in the sales.
• Pre-opening hotel experience is an advantage.
  
• Strong negotiation, presentation, and interpersonal skills.


• Ability to work independently while supporting broader sales goals.


• Proficiency in Delphi preferred.

Why Join
Us?

Mandarin Oriental offers a world-class environment where
your expertise, creativity, and leadership will shape the legacy of our return
to Manila. You will be part of a dynamic preopening team committed
to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?