Director of People & Culture

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Saudi Arabia, Riyad
Job Description

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.


Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental Al
Faisaliah Riyadh– Located in the heart of the city and setting new standards
for luxury, Al Faisaliah Hotel is one of the most sought-after addresses
in Saudi Arabia.

Its timeless elegance, central location and panoramic views are complemented
by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian
experience.

About the job

Based at the Mandarin
Oriental Al Faisaliah Riyadh within the P&C Department in Riyadh, the Director
of People & Culture is responsible for managing the People & Culture function
for the property. The Director of People & Culture functions as an effective
business partner and consultant to management and colleagues and owns specific
local/ regional projects to optimize the efficiency of the division. The DOPC
provides each department with people, guidance and support necessary to achieve
their guest service and business objectives.

Overall responsibility for People & Culture function in the hotel includes
planning, directing, and implementing policies and activities in talent
acquisition, compensation & benefits, learning & development, colleagues’
relations, safety & health, management organisation and practices.


As Director of People & Culture, you will be responsible for
the following duties:

  • Develop and drive the property’s
    People strategy in line with the Mandarin Oriental Hotel Group.

  • Responsible to set up and oversee all People & Culture practices, processes
    and systems.
  • Provide guidance to Division and Department Heads in all
    matters pertaining to the employment function and procedures.
  • Ensure
    the colleagues’ career path and development needs are being prioritised
    and documented in accordance with the MO systems.
  • Oversees all People &
    Culture practices, processes and systems, ensuring successful operation. Ensure
    that the Hotel’s total compensation and benefits package is competitive within
    the marketplace.
  • Current compensation and benefits surveys
    are available
  • Ensure that all jobs are regularly reviewed to provide
    internal and external equity in terms of compensation.

As
Director of People & Culture, we expect from you:


  • Payroll system is in place and salaries are paid on time
  • To
    keep abreast of the various developments and interpret implications
    of legislations which may affect the Hotel.
  • Spearhead and implement
    measures and policies that will ensure positive colleague climate, high morale
    and effective communication.
  • Promote good colleague relations through
    various programs and maintain a proper procedure for counselling and handling
    grievances.
  • Support and organize social and sports activities
    for colleagues.
  • Every colleague has a valid employment contract,
    working permits and visa (where required).
  • Complies with Saudi Labour
    laws.
  • Overall responsible for implementing FLHSS, OHS
    and sustainability policies and procedures within the department.

  • Providing visible leadership and commitment to FLHSS, OHS,
    and Sustainability.
  • It is part of your role to understand
    and disseminate/communicate all corporate and hotel policies and standard
    operating procedures to the colleagues.
  • Ensure effective emergency
    procedures are in place and practiced regularly.
  • Ensure the contractors
    and colleagues meet the safety rules of MORYD.
  • Ensure the colleagues’
    career path and development needs are being prioritised and documented
    in accordance with the MO Profile online system.
  • Hold monthly meetings
    with all colleagues to assure they have a forum to voice any concerns
    or challenges and share departmental and hotel information.
  • Acts as
    a hotel ambassador at all times.
  • To carry out any additional duties
    requested by management, related to hotel operational activities.

Our commitment to you

  • Learning & Development.
    Your success is our success. We craft unique learning and development programmes
    for various stages in your career so that you grow, continuously.

  • MOstay. When you work as hard as our colleagues do, it’s important to take
    time off.

    As a member of the #MOfamily, you can stay with us wherever you go in the world.
    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness.
    Finding the right work-life balance is important. Your wellbeing matters to
    us. A variety of health benefits and wellness programmes are offered to all our
    colleagues, globally.
  • Retirement Plans.

    When you show commitment to us, we reciprocate. We offer different retirement
    plans depending on the length of your service and your role.

Benefits:

  • A competitive salary.

  • A competitive incentive.
  • VIP Health insurance.

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.