Service Attendant - Spa

SERVICE ATTENDANT - FITNESS & WELLNESS

Mandarin Oriental,
Kuala Lumpur is looking for a Service Attendant - Fitness & Wellness to join our
Fitness & Wellness team.

Are you a master of craft? Do you thrive
in a team that succeeds together, demonstrating integrity and respect while
acting responsibly? Do you embrace a growth mindset? We invite you to become
a fan of the exceptional.

Mandarin Oriental is the award-winning
owner and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban
resort located in the heart of Kuala Lumpur and enjoys an unrivalled location
next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious
Suria KLCC mall.

About the job

Based at
the Mandarin Oriental, Kuala Lumpur / within the Culinary Department in Kuala
Lumpur, the Service Attendant - Fitness & Wellness is responsible for but
not limited to booking all spa treatments, explaining services to guests, any
POS sales including retail and checking in and checking out all guests in
a professional manner.

The Service Attendant - Fitness & Wellness reports to the Assistant Wellness
Manager/ Director of Spa & Wellness.

As Service Attendant
- Fitness & Wellness, you will be responsible for the following duties:

• To ensure that a high standard of service is maintained
throughout the Spa
• Will be expected to assist and perform various
demonstrations and events
• To maintain a high standard of appearance
and personal hygiene as lay down by the Director of S&W
• Must attend all
training courses as deemed necessary and must adhere to training
• Must
have the ability to courteously interact and answer all spa and hotel related
questions with guests
• Must have good telephone skills and follow MOHG
telephone etiquette

As Service Attendant - Fitness & Wellness,
we expect from you:
• High School Diploma or equivalent.
• Basic
computer and typing skills

Our commitment to you

•
Learning & Development. Your success is our success. We craft unique learning
and development programmes for various stages in your career so that you grow,
continuously.
• MOstay. When you work as hard as our colleagues do, it’s
important to take time off. As a member of the #MOfamily, you can stay with
us wherever you go in the world.

The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher
than the norm).
• SOCSO (Social Security Organisation) & EIS (Employment
Insurance System).
• Public holiday entitlement based on Malaysian
calendar.
• Exceptional rest area & colleagues engagement
activities.

We’re Fans. Are you?