Fitness Facilitator/Lifeguard
Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity
and respect while acting responsibly? Do you embrace a growth mindset? We invite
you to become a fan of the exceptional.
Mandarin Oriental Hotel Group
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
A stunning fusion of modern design with stylish
oriental flair,
target="_blank">Mandarin Oriental, New York features
href="http://www.mandarinoriental.com/newyork/accommodation/"
target="_blank">244 elegant guestrooms and suites — all with breath-taking
views of Manhattan and Five-Star hospitality.
Luxurious amenities include MO Lounge, all-day dining overlooking Central Park
and the Manhattan skyline; a 14,500 square-foot
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Five-Star Mandarin
href="http://www.mandarinoriental.com/newyork/luxury-spa/"
target="_blank">Oriental Spa; and a state-of-the-art fitness center with
a 75-foot lap pool.
In addition, there is premium meeting and event space, including a
href="http://www.mandarinoriental.com/newyork/hotel-venues/meeting-facilities/"
target="_blank">6,000 square-foot pillar-less ballroom with three walls
of windows overlooking Central Park.
About
the job
Based at the Mandarin Oriental New York within the Spa
and Fitness Department in New York City, the Fitness Facilitator/Lifeguard
is responsible for but not limited to, the overall operation and appearance
of the Fitness Center. The Fitness Facilitator/Lifeguard reports to the Director
of Spa and Wellness
As Fitness Facilitator/Lifeguard, you
will be responsible for the following duties:
- Keep work area
and public areas clean and organized at all times, To ensure that a high
standard of service is maintained throughout the fitness center and spa,
Must follow all Standards and Procedures as taught by legendary trainers, Spa
Management, Human Resources in reference to the maintenance, cleanliness,
and care of the spa public and private space, Follow all checklists set down my
spa management as the checklists pertain to the business operation
and cleanliness, Follow all FLHSS guidelines and checklists as they pertain
to the business operation and health and safety, Follow all pool chemical
guidelines and checklists set down my spa management as they pertain to
the business operation and cleanliness, Assist in the operations of all spa &
fitness departments as required - Front Desk consultation forms,
technological advances pertaining to operations, Guest tours, orientations
of facilities before and after guest services and use of facility, Locker
Facilities: following checklists, guest tours, verbiage sheets, walk throughs
and cleaning at least every 15-20 minutes, Fitness Facilities: following
checklists, guest tours, verbiage sheets, walk throughs at least every 15-20
minutes, cleaning and disinfecting equipment every 15 minutes, Spa Retail Sales
by use of product recommendation cards and technological advances, Preparation
(prep) Room Maintenance and Organization., Certified Pool Operator certification
and associated responsibilities for all pools - Act as the Professional
Rescuer in the event of an emergency, Monitor and maintain the chemical levels
in the pool and vitality pools throughout the day, Will handle pool chemicals
in a safe manner throughout the day and according to the MSDS sheets, Will
be responsible for cleaning the pool and vitality pools, Will be responsible
for conducting pump room walkthroughs and recording of data, Report
dysfunctional equipment to Spa Management and utilize the Hotel Service
Optimization System (HotSOS) system, To maintain inventory of supplies for
the operations of the fitness center and spa on a weekly and monthly basis,
To maintain a high standard of appearance and personal hygiene as implemented
by Spa Management and MOHG uniform standards, Assist in all areas of fitness /
spa as and when necessary, Bring and retrieve operational items from hotel rooms
and different hotel floors, Work in guest rooms when requested - To
be adaptable and accountable for all actions, Will perform as a professional,
with a friendly business attitude and conduct all duties and responsibilities
as required by the position, or assigned by Spa Management. - Will
be responsible for maintaining the cleanliness of the entire fitness center/ spa
in particular the changing rooms, locker rooms, bathrooms and toilets, showers,
heated facilities, relaxation areas, fitness center, pool and treatment suites.
These should be kept in a clean, organized and sanitary manner at all times
in accordance with the Standards and Procedure and Health and Safety Standards,
Will assist in receiving and transporting spa deliveries from purchasing
and stocking of spa/fitness items, Will be responsible for folding linen
and removal of soiled linen throughout the day - Will be expected
to ensure locker rooms are stocked with clean linen and robes at all times
and remove soiled linens in a timely manner, Will be expected to transport linen
bins and received shipments from our laundry company, Will be expected
to transport dirty linen to the appropriate areas and keep out of guests view,
Will ensure all guest amenities, bathrooms amenities and shower amenities
are clean and stocked at all times, Will ensure that all beverage and food
amenities are stocked throughout the day, Assist with cleaning of pool area
throughout the day, To receive training to ensure that all-relevant legislation
pertaining to the Health and Safety at work Law and Health and Hygiene standards
are implemented and monitored within the spa, Courtesy to guests and all members
of staff at all times. - Follow all Safe, Sound, and Sustainable
guidelines as deemed necessary by MOHG guidelines, maintain all spa treatment
rooms/suites/prep room to the Health and Safety standards, Adhere to New York
State and City Health Department laws, Follow all FLHSS standards and guidelines
lay down by Spa Management, test the swimming pool and vitality pool water
chemistry in accordance with the frequencies and test parameters outlined under
MOHG - FLHSS&E Guidelines section G10.2 (every 2 hours), submits water samples
for health department testing; tests and maintains pool chemical levels; tests
and services safety equipment; administers first aid, CPR and automated external
defibrillation (AED) when necessary; complies with health and safety codes.
The above is not an all-inclusive list of job duties
and responsibilities. Mandarin Oriental, New York reserves the right to add,
delete, change or modify the job duties and responsibilities described in
this job description at its discretion with notice.
As
Fitness Facilitator/Lifeguard, we expect from you:
- Must
possess a good written and verbal command in the English Language - Must
have a current Lifeguard Certification and keep certification current while
employed with MOHG. - Must have a yearly CPR for the Professional Rescuer
Certification including AED Defibrillation Training - Must have a current
Certified Pool Operator (CPO) certification and keep current while employed
with MOHG. Expiration periods and recertification determined by New York City
and State Law
Our commitment to you
- Learning & Development.
Your success is our success. We craft unique learning and development programmes
for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take
time off. As a member of the #MOfamily, you can stay with us wherever you go
in the world. The MOstay programme offers complimentary nights and additionally
attractive rates on rooms for you and your loved ones. - Heath &
Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans. When you show commitment to
us, we reciprocate. We offer different retirement plans depending on the length
of your service and your role.
Pay
and Benefits:
- Pay $33.44 to $44.59 hourly- commensurate
with experience and requirements of IWA - A competitive benefits package,
including health, dental and vision, 401(K), etc
It
is Company policy to comply with the Americans with Disabilities Act, including
by providing reasonable accommodations that do not constitute an undue hardship
on the Company.
Colleagues or candidates should direct requests for accommodation to
the Director of People and Culture.
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