Learning & Development Executive

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

LEARNING & DEVELOPMENT EXECUTIVE

Mandarin Oriental, Kuala
Lumpur is looking for an Learning & Development Executive to join our Learning &
Development team.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban
resort located in the heart of Kuala Lumpur and enjoys an unrivalled location
next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious
Suria KLCC mall.

About the job

Based at
the Mandarin Oriental, Kuala Lumpur / within the Learning & Development
Department in Kuala Lumpur, the Learning & Development Executive is responsible
to support the Learning & Development department in administration duties
and assist in conducting training sessions.

The Learning & Development Executive reports to the Director of Learning &
Development.

As Learning & Development Executive, you will
be responsible for the following duties:

  • Assist
    and coordinate the preparation of colleague’ nomination for Learning &
    Development plan in accordance with the Hotel’s Learning & Development
    policy

  • Assist in the preparation of training room facilities
    for the colleagues requesting the use of the training rooms.

  • To
    ensure that all training records are input into the Learning Development
    Information System and to generate monthly reports accordingly.


  • To replenish training materials and refreshment after each
    training

  • To ensure the cleanliness of the training room after
    each training

  • To ensure training equipment are set up
    and training material are ready and placed in the respective training room 15
    minutes prior to the training.

  • To ensure that all training
    records are properly filed and kept updated.

  • To ensure that
    the Learning and Development notice board is kept with creative and informative
    related information.

  • Ensure that all training equipment are
    in working condition and to report to respective departments if any
    default.

As Learning & Development Executive,
we expect from you
:

  • A University/ Hotel School
    or College Graduate in Hotel Management or similar.

  • Minimum 3
    years of L&D and Training experience

  • Willingness to develop team
    members and self

Our commitment to you


  • Learning & Development. Your success is our success. We craft unique
    learning and development programmes for various stages in your career so
    that you grow, continuously.

  • MOstay. When you work as hard
    as our colleagues do, it’s important to take time off. As a member of
    the #MOfamily, you can stay with us wherever you go in the world.

    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.

  • Heath & Colleague
    Wellness. Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.

  • EPF (Employees Provident Fund)
    contributions (higher than the norm)

  • SOCSO (Social Security
    Organisation) & EIS (Employment Insurance System)

  • Public holiday
    entitlement based on Malaysian calendar

  • Exceptional rest area &
    colleagues engagement activities.

We’re Fans.
Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.