Director of Food and Beverage

Mandarin Oriental Downtown, Dubai is looking for a Director of Restaurants,
Bars & Experiences to join our RB&E team.

Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge
of luxury experiences.

Located within Wasl Tower on Sheikh Zayed
Road, Mandarin Oriental Downtown, Dubai offers an elevated expression of modern
hospitality in the heart of the city.

Designed by UNStudio, the tower sets a distinctive architectural tone, while
the hotel’s 259 guestrooms and suites reflect contemporary, design-led living
with panoramic views across the Dubai skyline.

The hotel’s dining
portfolio includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas
Group concepts Billionaire, Lion in the Sun and FB1, with forthcoming openings
including Osaka, Pavyllon Dubai by Yannick Alléno, and a street-level urban
eatery.

Additional features include a rooftop helipad, a two-storey spa
and wellness sanctuary, landscaped rooftop pools and versatile event spaces.
The Residences at Mandarin Oriental Downtown, Dubai are set to open
by 2027.

About the job

Based at the Mandarin
Oriental Downtown, Dubai within the Hotel Leadership Team in Dubai, the Director
of RB&E is responsible responsible for all operational and administrative
aspects of the RB&E division including budgeting, maintenance of quality
standards, training and reviews of colleagues. Director of RB&E reports to
the Hotel Manager.

As a Director of RB&E, you will
be responsible for the following duties:

• Oversee RB&E
  employees, facilities, and financial performance to maximise profitability,
  ensure cost efficiency, and maintain high operational standards through daily
  inspections of front and back of house areas.

• Continuously
  monitor and analyse service quality, guest satisfaction, financial results,
  marketing effectiveness, hygiene, and quality benchmarks (e.g., LQE, MOQA)
  to drive improvement.

• Supervise food and beverage preparation,
  presentation, and service to maintain exceptional quality, while analysing sales
  mix, pricing, and cost control to optimise performance.

• Lead
  promotional, marketing, and social media initiatives in collaboration with Sales
  and PR, while tracking competitor and market trends to enhance brand positioning
  and revenue.

• Manage team performance through leadership,
  recruitment, training, coaching, and engagement, while conducting regular
  meetings to review operations, financials, productivity, and development
  plans.

• Ensure compliance with safety, food regulations,
  and hotel policies, oversee financial planning (budgeting, forecasting, CAPEX),
  maintain operational systems, and drive continuous improvement across all RB&E
  operations.

As a Director of RB&E, we expect
from you:

• Bachelor’s degree or Higher National Diploma
  in Hospitality, Hotel, or Business Management, with extensive luxury hotel
  experience.

• Minimum 10 years in 5-star hospitality, including
  at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B
  in high-volume operations.

• International exposure across
  multiple regions (Asia, Europe, North America, preferably the Middle East),
  with pre-opening or renovation experience advantageous.

• Strong
  operational capability to manage all RB&E functions, meet financial targets,
  control costs, and adhere to brand standards.

• Proven leadership,
  communication, and interpersonal skills, with the ability to develop teams,
  handle guest queries effectively, and adapt to pressure and diverse
  situations.

• High professional standards including excellent
  grooming, fluency in English, flexibility, and the ability to work both
  independently and collaboratively.

Our commitment
to you

• Learning & Development. Your success is our success.
  We craft unique learning and development programmes for various stages in your
  career so that you grow, continuously.

• MOstay.
  
  When you work as hard as our colleagues do, it’s important to take time off.
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us.
  
  A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

• Colleague Comfort and Convenience: Benefit
  from comfortable accommodation, a duty transportation, and duty meals to ensure
  your work experience is both enjoyable and hassle-free.




• Competitive Salary and Benefits: We offer a competitive salary and
  an attractive benefits package, fully aligned with UAE industry standards,
  to ensure your financial well-being and stability.

We’re Fans. Are you?