Spa Therapist

Mandarin Oriental Jumeira, Dubai is looking for a Spa Therapist to
join our Spa Team.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

With a pristine oceanfront setting, Mandarin Oriental
Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters
of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj
Khalifa, the tallest building in the world.

The hotel's beachfront location and open-air facilities are designed to bring
a new level of relaxed luxury to the city.

As a Spa Therapist,
you will be responsible for:

• Act as a hotel ambassador
  at all times.

• To carry out any additional duties requested
  by management, related to hotel operational activities.

• Follow
  all Standards Operating Procedures (SOPs) as taught by Spa Treatments
  Manager.

• Keep work area clean, neat and hygienic at all
  times.

• Ensure that a high standard of service is maintained
  throughout the Spa.

• Assist in the operations of all spa &
  wellness department as required: Spa Treatment Rooms, Spa Reception, Spa Retail,
  Spa Pantry, Lounges

• Maintain cleanliness and attention to detail
  in spa treatment rooms throughout your shift.

• Will be expected
  to assist and perform various demonstrations and events.

• Arrive
  15 minutes before the start of your shift to allow sufficient time to prepare
  for your working day.

• Perform as a professional, with a friendly
  business attitude and conduct all duties and responsibilities as required by
  the position, or assigned by the Spa Treatments Manager.

• Perform
  all treatments to the highest standards on guests whilst maintaining the guest’s
  comfort at all times.

• Be on time for appointments and thoroughly
  review appointments before and after completing each treatment.




• Have the ability to courteously interact and answer all spa and hotel
  related questions with guests.

• Attend daily and monthly meetings
  when necessary.

• Be on time to attend training that has
  been scheduled by Spa Treatments Manager.

• Perform all assigned
  spa therapist tasks.

• Report any dysfunctional equipment to Spa
  Concierge or Spa Treatments Manager.

• Maintain inventory
  of supplies for the operations of the treatment rooms.

As a Spa Therapist, we expect from you:

• Senior School qualification or equivalent is a must




• Beauty School graduate will be preferable

• CIBTAC/CIDESCO
  qualifications will be an advantage

• Minimum 2 year of experience
  working as a Spa Therapist/Beautician

• Previous experience
  working in a 5-star hotel environment will be an advantage




• Previous experience working in the Middle East Region is
  an advantage

• Good knowledge on computer systems will be
  an advantage

• Clear communication; effective verbal and written
  communication skills in English

• Ability to understand guest
  needs and expectations and to deliver superior customer service with little
  input from others

• Perform job with attention to details and
  the ability to organise and handle multiple tasks effectively




• Mature and outgoing personality with excellent interpersonal
  skills

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique
  learning and development programmes for various stages in your career so
  that you grow, continuously.

• MOstay. When you work as hard
  as our colleagues do, it’s important to take time off. As a member of
  the #MOfamily, you can stay with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.