In Room Dining Manager (M/F/D)

Mandarin Oriental Savoy, Zurich is looking for a In Room Dining Manager
to join our In Food & Beverage Team!

Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity
and respect while acting responsibly? Do you embrace a growth mindset? We invite
you to become a fan of the exceptional.

Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Savoy, Zurich is located in the heart
of the Old Town, in the main business center, close to the city's leisure
attractions and just a short walk from the shores of Lake Zurich.

The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three
dining venues, including an all-day dining restaurant, a specialty restaurant
and a lobby lounge. The hotel is ideal for meetings and events with its newly
renovated event facilities, including a grand historic
ballroom.

About the job

Based at the Mandarin Oriental
Savoy, Zurich within the Food & Beverage Department, the In Room Dining Manager
is responsible for leading the In Room Dining Team and ensuring exceptional
service for guests. The In Room Dining Manager reports to the Assistant Director
of Food & Beverage.

As In Room Dining Manager, you will
be responsible for the following tasks:

• Responsible for managing
  the in-room department
• Responsible for leading the team


• Maintaining contact with the guests
• Acting with foresight


• Providing exceptional service for memorable experiences
• Managing
  and monitoring the quality of work and guest satisfaction
• Managing
  the profit and loss account of your department

As In Room
Dining Manager, we expect from you:

• Completed training
  in upscale hospitality or gastronomy, ideally with 2–3 years of experience in
  a similar role
• Strong leadership skills and organizational talent,
  combined with the ability to manage a multicultural team
• High
  flexibility and resilience – weekend and holiday shifts are part of the job


• Excellent communication skills, both written and verbal, for interactions
  with guests and team members
• Confidence and a well-groomed,
  professional appearance
• Passion for exceptional service and a keen
  sense of trends in the hospitality industry
• Strong IT skills
  and experience with POS systems
• Excellent knowledge of German
  and English.
  
  Further foreign language skills are an advantage
• Successful applicants
  must have the right to work in Switzerland

Our commitment
to you:

• Learning & Development. Your success is our success.
  We craft unique learning and development programmes for various stages in your
  career so that you grow, continuously.
• MOstay. When you work as hard
  as our colleagues do, it’s important to take time off. As a member of
  the #MOfamily, you can stay with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.
• Swiss Deluxe Rates.

We’re
Fans. Are you?