Income Manager
Mandarin Oriental Sanya is looking for a Income Manager
to join our Finance Department team.
Are you a master of craft? Do
you thrive in a team that succeeds together, demonstrating integrity and respect
while acting responsibly? Do you embrace a growth mindset? We invite you
to become a fan of the exceptional.
Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental Sanya features 278 elegantly designed
rooms, suites and private pool villas.
The Spa at Mandarin Oriental, Sanya is set in serene surroundings and consists
of 18 treatment suites situated in 8 beautifully appointed villas. Each
treatment suite includes private steam showers and the couples, VIP suites
are furnished with sauna, steam room and oversized bathtub. Some of the luxury
treatments on offer include the signature Oriental Essence, Thai, Aromatherapy,
Deep Tissue, Aromatherapy, and Mandarin Oriental facial
therapies.
About the job
Based at the Mandarin Oriental Sanya
within the Finance Department in Sanya the Income Manager is responsible for all
the daily audit procedures necessary to ensure the balance & accuracy of all
the financial operations and corresponding records of the Mandarin Oriental
Sanya Hotel. Responsibilities include preparation of various daily reports,
assisting in general ledger and month end closing activities and reporting
and working closely with all revenue generating departments to ensure accurate
daily reporting of Revenues for the Hotel. This individual must ensure adherence
to proper revenue policies & procedures in accordance with all GAAP,
Governmental & Mandarin Oriental Hotel Group Standards.
As
Income Manager, you will be responsible for the following
duties:
- Support company’s philosophy and company culture through
the use of Pillars of Legendary Quality Experiences on a daily basis to ensure
Guest Satisfaction and the achievement of our Mission Statement.
- Verifies and ensures the accuracy of Front Office, Food and Beverage
and other revenue center activities - Balances on a Daily Basis the cash,
direct bill, credit card and other revenue related accounts - Maintains
accurate up to date reference documentation regarding all hotel standard rates,
group and special rates, packages and promotions offered by the Mandarin
Oriental Sanya - Performs daily audits of banquet checks, event orders,
cover counts and guarantees to ensure accuracy and completeness of information
and billing - Reviews group room block-pick-up/attrition figures
and verification of accuracy and completeness of room charges and complimentary
rooms provided - Reviews adjustments, miscellaneous charges & related
slips on a daily basis to ensure appropriateness and conformity to established
procedure, initiates correction where necessary, reports deviations
to management - Submits all allowance vouchers to appropriate management
for review and approval - Prepares Daily Revenue Report,
with supplemental detail & schedules for management review - Prepares
various daily, weekly and monthly reports on a timely basis to provide
management with timely & accurate numbers on which to base decisions
- Investigates and corrects errors and discrepancies discovered in the audit
process - Ensures accuracy and timeliness of audit completion
- Assists in the investigation of overages/shortages that may be discovered
by the audit or General Cashier - Assists General Cashier in performance
of house bank audits, as necessary - Perform any tasks as assigned by
the Management
As Income Manager, we expect
from you:
- Strong interpersonal and problem-solving
abilities. - Excellent Hotel product knowledge.
- Highly
responsible & reliable. - Works well under pressure in a fast-paced
environment. - Ability to work cohesively as part of a team.
- Ability to focus attention on guest needs, always remaining calm
and courteous. - English language skills
Our commitment
to you
- Learning & Development.
Your success is our success. We craft unique learning and development programmes
for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take
time off. As a member of the #MOfamily, you can stay with us wherever you go
in the world. The MOstay programme offers complimentary nights and additionally
attractive rates on rooms for you and your loved ones. - Heath &
Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
Add any local benefits
- A competitive salary and benefits packages
- Annual Leave and Public
Holidays - Social Insurances and Housing Fund
- Free accommodation
and meals
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