Marketing Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Marketing Manager (Maternity Cover)

40 hours, 5 days per
week

Mandarin Oriental Mayfair, London is looking for
a Marketing Manager to join our Marketing & Communications
team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Mayfair, London is the newest jewel
which has opened in the heart of Mayfair.

It’s another world; an oasis of calm in the heart of the city, with the most
attentive service. A world that’s all about our guests.

About
the job

Based at the Mandarin Oriental Mayfair, London within
the Marketing & Communications Department, the Marketing Manager is responsible
for delivering the Marketing strategy for the hotel and residences.

As a Marketing Manager at Mandarin Oriental Mayfair, you
will be responsible for the following duties:

  • Driving brand
    reputation, property positioning and visibility of the hotel via all
    communications channels such as media, content, digital, consumer marketing
    and partnership activity.

  • Overseeing all matters relating
    to media and public relations for the hotel and liaise with local media,
    in-house overseas media, colleagues, the general public and relevant
    stakeholders to drive positive publicity, awareness and to effectively handle
    media requirements.

  • Overseeing all collateral production
    and other marketing communications for the hotel.

  • Overseeing all
    social media channels strategy, promoting the hotel through positive
    and enticing content.

  • Promoting the image of the hotel through
    positive publicity, suitable partnerships and appropriate awareness
    campaigns.

  • Communicating with the MOHG Communications Offices
    and PR Agencies with a view of achieving properly positioned print and online
    media exposure.

  • Effective management of all agencies including
    PR and graphic design

  • Line management for the Digital & Social
    Media Executive

Our commitment to you


  • Learning & Development. Your success is our success. We craft unique
    learning and development programmes for various stages in your career so
    that you grow, continuously.

  • MOstay. When you work as hard
    as our colleagues do, it’s important to take time off.

    As a member of the #MOfamily, you can stay with us wherever you go in the world.
    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.

  • Heath & Colleague
    Wellness. Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.

  • Retirement Plans.

    When you show commitment to us, we reciprocate. We offer different retirement
    plans depending on the length of your service and your role.

  • 1
    paid Charity Day per year to dedicate to a charity of your choice


  • Increased holiday entitlement with Length of Service, up to 33 days
    off

  • Access to Hospitality Action’s Employee Assistance
    Programme

SUSTAINABILITY AT MANDARIN ORIENTAL

Corporate responsibility values are deeply ingrained in Mandarin
Oriental’s culture, and sustainability implications are carefully considered
with every decision across the Group, aligning our sustainable development
efforts with the industry criteria set by the Global Sustainable Tourism
Council.

We strive for a better future for the next generation.
Protecting the environment, people and communities are the fundamental pillars
to which we devote our efforts. We are very proud of the initiatives our
colleagues have implemented to help us on the path to achieving our
sustainability goals, such as single-use plastic elimination, ethical
supply chain and procurement
, community and colleague engagement,
technology practices and waste reduction. We are committed
to doing the right thing, every day.

DIVERSITY &
INCLUSION

We believe a diverse and inclusive culture is better
for everyone.

Bringing individuals together is essential to the long-term success of our
people, our business and the societies and economies in which
we operate.

All colleagues, regardless of ethnicity, gender, age,
sexual orientation, disability, background or religion, should be treated fairly
and with respect, should be given equal opportunities, and be valued for
the contributions they make in their roles. No form of bullying, intimidation,
discrimination or harassment of others will
be tolerated.

ELIGIBILITY TO WORK IN THE UK

Please
note, all candidates applying for this role must have obtained the right to work
and live in the UK. Documented evidence of eligibility will be required
from candidates as part of the recruitment process.

We're Fans.
Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.