Sales Executive

SALES EXECUTIVE

Mandarin Oriental, Kuala Lumpur is looking
for a Sales Executive to join our Sales & Commerce team.
Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort
located in the heart of Kuala Lumpur and enjoys an unrivalled location next
to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria
KLCC mall.

About the job

Based at the Mandarin
Oriental, Kuala Lumpur / within the Sales & Commerce Department in Kuala Lumpur,
the Sales Executive is responsible to effectively execute sales activities
to maximize banqueting, conferences and meeting business opportunities in
the defined market.

The Sales Executive reports to the Director of Sales / Director of Commercial
Strategy.

As Sales Executive, you will be responsible for
the following duties:
• To respond to all local enquiries within 6 hours
and overseas enquiries within 24 hours
• Effective follow-ups are to
be conducted for such enquiries
• To effectively utilize the standard forms
and letters and ensures that such forms and letters are presented in a most
professional manner
• To assist the Sales Managers in answering telephone
inquiries, preparing banquet event orders and proposals, menus and general
administration
• To ensure that event orders and other important
documentation are prepared in a meticulous detail and presented in the most
professional manner
• To ensure that event orders and other important
information are distributed to support departments timely
• Effectively
operate and utilize the e-yield management system.
• To effectively use all
available sales tools
• Maintains all client and event files according to
the standards required

As Sales Executive, we expect from
you:
• Degree or Diploma in Hospitality Management
• Minimum 2 years
of hotel experience would be an advantage
• Experience in relevant market
segment is essential
• Able to liaise effectively with corporate, conference
and travel accounts
• Strong business communication and selling
skills

Our commitment to you

• Learning &
Development. Your success is our success. We craft unique learning
and development programmes for various stages in your career so that you grow,
continuously.
• MOstay. When you work as hard as our colleagues do, it’s
important to take time off. As a member of the #MOfamily, you can stay with
us wherever you go in the world.

The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher
than the norm)
• SOCSO (Social Security Organisation) & EIS (Employment
Insurance System)
• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement
activities.

We’re Fans. Are you?