Location Overview
Join our team in Janu Tokyo. Janu Tokyo is
the first chapter in our story. The only hotel within Tokyo’s Azabudai Hills––an
area alive with creativity, exceptional bars, eateries and an affecting energy
that inspires new kinds of joy.With 122 guest rooms, eight dining
and entertainment venues and a 4,000 sqm wellness centre. Janu Tokyo provides
a gateway to Tokyo’s best attractions, just steps away from the neighbourhoods
of Roppongi and Toranomon.
Role
We
are seeking an experienced, passionate and highly motivated Assistant
Director of Security to join Janu Tokyo. This role is ideal for a dynamic
security and hospitality professional who thrives in a modern luxury environment
and is committed to ensuring the safety, security and wellbeing of our guests,
residents, colleagues and property.
As the Director of Security, you will lead the Security team, develop
and implement security strategies, maintain the highest safety standards
and foster a culture of vigilance and preparedness while delivering
the exceptional hospitality that defines Janu Tokyo.
Responsibilities
- Welcome
and support guests, residents and colleagues with professionalism while ensuring
a safe and secure environment throughout the property - Lead,
manage and develop the Security team, ensuring the highest standards
of professionalism, service and operational
excellence - Develop, implement and continuously improve
security policies, procedures and emergency response plans in accordance
with company standards and local regulations - Oversee
the daily security operation of the hotel, ensuring the safety and security
of guests, residents, colleagues, visitors
and assets - Conduct regular risk assessments, security
audits and inspections to identify and mitigate potential
risks - Lead investigations into security incidents,
accidents and guest or colleague concerns, preparing detailed reports
and recommending corrective actions - Ensure compliance
with all applicable legal requirements, fire and life safety regulations
and company security standards - Manage security staffing,
scheduling, performance evaluations, coaching, mentoring and departmental
development initiatives - Develop, implement and continuously
monitor Standard Operating Procedures (SOPs) to enhance operational efficiency
and service quality - Coordinate with internal departments,
external security providers, emergency services and local authorities to ensure
seamless security operations - Prepare departmental reports,
manage budgets, monitor security systems and equipment and support
administrative and operational requirements when
required
Requirements
- Minimum 9 years
of practical experience in security operations at large-scale facilities such
as hotels, commercial facilities, hospitals or similar
environments - Practical experience as a department leader
such as a manager - Basic knowledge of labour management
and practical experience in shift scheduling - Practical
experience in performance evaluations, team development, coaching
and mentoring - Practical experience in creating, improving
and continuously monitoring Standard Operating Procedures
(SOPs) - Excellent leadership and communication
skills - Advanced business-level English proficiency (CEFR C1
or higher) - Advanced business-level Japanese proficiency
(CEFR C1 or higher) - Advanced PC skills including MS Office
and typing
*Candidates with exceptional experience or skills may
be considered even if they do not meet every point.
Benefits
At Janu, our people
are at the heart of everything we do. We offer a comprehensive benefits package
designed to support your wellbeing, lifestyle and professional
growth.
- Employee benefits at Aman and Janu
properties - Employee benefits at hotels and facilities
operated by the group company - Access to the special
privilege programme - Birthday celebration cake
voucher - Access to the employee canteen at preferential
rates with a separate meal allowance provided - Membership
in an external employee welfare and benefits
service - Transportation allowance provided in accordance
with company policy - Locker and uniform
provided - Participation in the employee association
including social events and sports club
subsidies - Comprehensive social insurance
coverage - Medical check-ups upon joining and regular health
examinations
Join the Janu
journey
At Janu Tokyo, hospitality is more than service.
It is about creating moments that energise, connect and resonate. If you thrive
in a modern luxury environment where every detail matters and every interaction
carries meaning, we invite you to bring your experience, warmth
and individuality to our team. Join us and help shape the future of contemporary
luxury hospitality.
