Dining Ambassador (F&B and Event Service Expert)

POSITION SUMMARY – F&B
and Event Service Expert

Our jobs aren’t just about putting food
on the table or serving guests during a banquet or event.

Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our F&B Service Experts is skilled in a wide range
of event functions and able to take the initiative and deliver a wide range
of services to make sure that guests’ experience is well taken care of
from start to finish. Whether setting tables and event materials communicating
with the kitchen, interacting, and serving guests, or cleaning work areas
and supplies, the F&B Service Expert makes transactions feel like part
of the experience.

Follow all company and safety and security
policies and procedures; report maintenance needs, accidents, injuries,
and unsafe work conditions to manager; complete safety training
and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards.

Speak with others using clear and professional language. Develop and maintain
positive working relationships with others; support team to reach common goals.
Ensure adherence to quality expectations and standards. Stand, sit, or walk
for an extended period of time. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping.

Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work
Experience: At least 1 year of related work experience.

Supervisory
Experience: No supervisory experience.

License or Certification: None

Every day, we set
the standard for rare and special luxury service the world over and pride
ourselves on delivering excellence in the care and comfort of our
guests.

Your role will be to ensure that the “Gold Standards”
of The Ritz-Carlton are delivered graciously and thoughtfully every day.

The Gold Standards are the foundation of The Ritz-Carlton and are what guides
us each day to be better than the next. It is this foundation and our belief
that our culture drives success by which The Ritz Carlton has earned
the reputation as a global brand leader in luxury hospitality. As part of our
team, you will learn and exemplify the Gold Standards, such as our Employee
Promise, Credo and our Service Values. And our promise to you is that we offer
the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best
version of you.