Job Description
Responsibilities: Grows an active database of accounts with comprehensive
profiles in coordination with the hotels, sales force, and the BTHR Customer
Relationship Management (CRM) team Develops working relationships with Regional
Sales Offices and General Sales Agencies to solicit business opportunities.
Ensures seamless conferences and events from acquisition to delivery through
the sales force and events teams Conducts familiarization trips
and site-inspections proficiently. Attends tradeshows in related markets
and overseas sales trips. Directs the coordination of ongoing research of
the travel industry local, regional, and international markets to detect market
trends and uncertainties, and related information for development of new
marketing strategies. Understands the dynamics of competing hotels, assigned
or otherwise, to optimize positive and reverse negative impacts on our business
strategies.
Understands the total revenue impact of accounts on the hotels for better
negotiation and yielding opportunities, and reviews business activities and its
results to ensure goals are on pace. Reviews selling, convention, and city event
calendars to keep abreast of all demand generators. Ensuring that each property
under the purview of the incumbent utilizes all necessary demand information
when planning strategies. Understands the pace of business and implements
actions to capitalize on or reverse positive or negative situations
respectively. Requirements: Experience: 3–7 years of relevant experience in
the hotel or hospitality industry.
Education: College degree or higher in Hospitality Management, Business
Administration, or a related field. Language Proficiency: Strong command of
the English language, both written and spoken. Communication Skills: Excellent
verbal and written communication abilities. Interpersonal Skills: Strong
interpersonal skills with the ability to build relationships across all levels.
Negotiation Skills: Proven ability to negotiate effectively and close deals
or agreements.
Personality Traits: Pleasant personality, professional demeanor, and persistence
in achieving goals.
Banyan Tree is the core brand of Banyan Tree Holdings Limited (simply known as the Banyan Tree Group). The group was founded in 1994 by Ho Kwon Ping, Claire Chiang, and Ho Kwon Beng. As an operator and developer of high-end international resorts, hotels, and spas, its business spans 25 countries worldwide, managing or owning over 41 resorts and hotels, 62 spas, 77 boutiques, and three golf courses. It also owns brands like Angsana, focused on the 'Sanctuary' experience that blends eco-friendly concepts with traditional Asian style.
