Dining Reservation Agent
Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Malaysia, Petaling
POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests
will enjoy until they ask for their bill.
Instead, we want to build an experience that is memorable and unique – with food
and drinks on the side. Our Guest Service Experts take the initiative
and deliver a wide range of services to make sure that guests enjoy their meal.
Whether setting tables, communicating with the kitchen, interacting and serving
guests, or cleaning work areas and supplies, the Guest Service Expert makes
transactions feel like part of the experience.
No matter
what position you are in, there are a few things that are critical to success –
creating a safe workplace, following company policies and procedures, upholding
quality standards, and ensuring your uniform, personal appearance,
and communications are professional. Guest Service Experts will be on their feet
and moving around (stand, sit, or walk for an extended time; moving over
sloping, uneven, or slippery surfaces), managing the menu (read and visually
verify information), and taking a hands-on approach to work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 25 pounds without
assistance and 50 pounds with assistance; reach overhead and below the knees,
including bending, twisting, pulling, and stooping). Doing all these things well
(and other reasonable job duties as requested) is critical for Guest Service
Experts – to get it right for our guests and our business each and every
time.
PREFERRED QUALIFICATIONS
Education: High school
diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year
related work experience.
Supervisory Experience: No supervisory
experience.
License or Certification: None
At Marriott International, we are dedicated to
being an equal opportunity employer, welcoming all and providing access
to opportunity.
We actively foster an environment where the unique backgrounds of our associates
are valued and celebrated. Our greatest strength lies in the rich blend
of culture, talent, and experiences of our associates. We are committed
to non-discrimination on any protected basis, including disability, veteran
status, or other basis protected by applicable law.
When
you join the Sheraton family, you become a member of its global community. We’ve
been a place to gather and connect since 1937. At Sheraton, associates create
a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences
and thoughtful service. If you’re a team player who is excited to deliver
a meaningful guest experience, we encourage you to explore your next career
opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering
Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands
with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global team,
and become the best version of you.
