Outlet Supervisor (ABC Kitchen) - (Pre-opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will supervise and guide
your team members closely, ensuring the service sequence is flawless and goes
beyond guest expectations. As an Outlet Supervisor, you’re
not just creating unforgettable dining moments – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; proven experience in a similar role.
• Excellent
  communication, grooming, and interpersonal skills
• Fluent in English;
  additional languages are an advantage
• Friendly, professional,
  and guest-focused
• Able to work flexible shifts

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; proven experience in a similar role.
• Excellent
  communication, grooming, and interpersonal skills
• Fluent in English;
  additional languages are an advantage
• Friendly, professional,
  and guest-focused
• Able to work flexible shifts

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; proven experience in a similar role.
• Excellent
  communication, grooming, and interpersonal skills
• Fluent in English;
  additional languages are an advantage
• Friendly, professional,
  and guest-focused
• Able to work flexible shifts

Here’s
what you’ll do during a typical day:

• Operational
  Oversight:  Support daily outlet operations to ensure smooth service
  and adherence to brand standards.
• Team Leadership: 
  Supervise, train, and motivate staff to deliver exceptional guest experiences
  and maintain high performance.
• Guest Experience Management: 
  Ensure personalized service, handle guest feedback, and resolve issues promptly
  to enhance satisfaction.
• Inventory & Cost Control:  Monitor
  stock levels, manage ordering, and control costs to optimize
  profitability.
• Sales & Revenue Support:  Drive upselling
  initiatives, monitor sales performance, and support revenue
  targets.
• Compliance & Hygiene:  Ensure adherence to health,
  safety, and hygiene regulations across all outlet areas.
• Coordination
  & Communication:  Collaborate with kitchen, housekeeping, and other
  departments for seamless service delivery.
• Food Safety
  Regulations:  Ensuring that all food safety standards
  are met.