Outlet Hostess (ABK Kitchen) - (Pre-opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will greet guests with
a smile and ensure they feel valued from the moment they walk in.
As an Outlet Hostess, you’re not just making guests feel
at home – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.

At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; hospitality training is a plus
• Proven experience in
  a similar role in a hotel
• Excellent communication, grooming,
  and interpersonal skills
• Fluent in English; additional languages are
  an advantage
• Friendly, professional, and guest-focused
• Able
  to work flexible shifts

At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; hospitality training is a plus
• Proven experience in
  a similar role in a hotel
• Excellent communication, grooming,
  and interpersonal skills
• Fluent in English; additional languages are
  an advantage
• Friendly, professional, and guest-focused
• Able
  to work flexible shifts

At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school diploma
  or equivalent; hospitality training is a plus
• Proven experience in
  a similar role in a hotel
• Excellent communication, grooming,
  and interpersonal skills
• Fluent in English; additional languages are
  an advantage
• Friendly, professional, and guest-focused
• Able
  to work flexible shifts

Here’s what you’ll do during a typical
day:

• Guest Reception:  Greet guests warmly, manage
  reservations, and ensure smooth seating arrangements.
• Service
  Support:  Assist service staff with table setup, clearing,
  and maintaining cleanliness throughout the outlet.
• Guest
  Experience:  Provide attentive service, respond to guest inquiries,
  and ensure a pleasant dining experience.
• Coordination &
  Communication:  Liaise with kitchen and service teams to ensure timely
  and accurate order delivery.
• Presentation Standards: 
  Maintain high standards of personal grooming and outlet appearance in line
  with brand guidelines.
• Safety & Hygiene:  Follow health,
  safety, and hygiene protocols to ensure a clean and safe environment
  for guests.