Admin Executive

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are the welcoming face
and trusted support behind the scenes, ensuring everything runs smoothly for our
General Manager and guests alike. From managing a busy schedule and coordinating
VIP amenities to responding to guest feedback with professionalism and warmth,
you help create memorable experiences that reflect the highest standards
of hospitality. As a Secretary / Personal Assistant,
you’re not just an organiser – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

At Hilton, our core values define what it takes to succeed here
and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Exceptional interpersonal
  and communication skills, both written and verbal.
• Proven experience
  in an administrative or secretarial role is preferred.
• Strong time
  management skills with the ability to prioritize and follow directions
  effectively.
• Confident in handling confidential information
  with discretion and professionalism.
• Well-organized with strong
  administrative and coordination abilities.
• A proactive, detail-oriented
  team player who thrives in a fast-paced environment.

At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Exceptional interpersonal
  and communication skills, both written and verbal.
• Proven experience
  in an administrative or secretarial role is preferred.
• Strong time
  management skills with the ability to prioritize and follow directions
  effectively.
• Confident in handling confidential information
  with discretion and professionalism.
• Well-organized with strong
  administrative and coordination abilities.
• A proactive, detail-oriented
  team player who thrives in a fast-paced environment.

At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Exceptional interpersonal
  and communication skills, both written and verbal.
• Proven experience
  in an administrative or secretarial role is preferred.
• Strong time
  management skills with the ability to prioritize and follow directions
  effectively.
• Confident in handling confidential information
  with discretion and professionalism.
• Well-organized with strong
  administrative and coordination abilities.
• A proactive, detail-oriented
  team player who thrives in a fast-paced environment.

Here’s
what you’ll do during a typical day:

• Executive Support &
  Scheduling:  Manage the General Manager’s calendar, appointments,
  and meetings with precision, ensuring smooth coordination and time
  management.
• Guest Relations & Communication:  Serve as
  the welcoming face of the Executive Office, handling guest enquiries, feedback,
  and survey responses with professionalism and warmth.
• VIP & Event
  Coordination:  Organize VIP welcome cards, amenities, and thoughtful
  touches like gift vouchers to enhance guest experiences and support hotel
  promotions.
• Administrative Excellence:  Prepare reports,
  presentations, and meeting minutes with accuracy and confidentiality, supporting
  effective decision-making.
• Quality & Service Improvement: 
  Monitor guest satisfaction metrics and loyalty surveys, actively seeking
  feedback to drive continuous service enhancements.
• Operational
  Support:  Maintain proper handling of office equipment, report issues
  via HotSOS, and ensure smooth internal communication across
  departments.