Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will support the design,
implementation, and maintainance of robust IT systems to enhance guest
experiences and streamline operations. As an Information System
Supervisor/ IT Supervisor, and services across multiple sites – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma Computer Science,
Information Technology, or a related field. - Relevant certifications
(e.g., CompTIA, Cisco, Microsoft). - Strong knowledge of hospitality
systems and IT best practices. - Leadership and project management
skills. - Experience with network administration, cybersecurity,
and cloud solutions. - Excellent troubleshooting and communication
abilities.
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma Computer Science,
Information Technology, or a related field. - Relevant certifications
(e.g., CompTIA, Cisco, Microsoft). - Strong knowledge of hospitality
systems and IT best practices. - Leadership and project management
skills. - Experience with network administration, cybersecurity,
and cloud solutions. - Excellent troubleshooting and communication
abilities.
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma Computer Science,
Information Technology, or a related field. - Relevant certifications
(e.g., CompTIA, Cisco, Microsoft). - Strong knowledge of hospitality
systems and IT best practices. - Leadership and project management
skills. - Experience with network administration, cybersecurity,
and cloud solutions. - Excellent troubleshooting and communication
abilities.
Here’s what you’ll do during a typical day:
- Support IT strategy and implementation: Support the design
and execution of IT initiatives across multiple properties, ensuring alignment
with area, cluster, and corporate objectives in collaboration with the Area
Director of Technology Services - Enhance system performance
and security: Monitor, diagnose, and adjust performance on LAN
and network servers while managing upgrades, directory structures,
and preventive maintenance to optimize security, compliance, and system
reliability - Resolve technical challenges: Identify
and implement solutions to user concerns related to personal computing, software
applications, and network connectivity, providing training and support to ensure
a seamless technology experience. - Ensure compliance with
IT standards: Oversee the implementation, maintenance, and upgrades
of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN)
standards and certification requirements, including managing shared technology
resources and backup procedures - Lead technology projects:
Assist with the execution of major system implementations, including workstation
and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring
projects are completed on time, within budget, and with minimal operational
disruption - Support hotel operations: Work closely
with property management to ensure smooth IT operations, maintain critical site
systems, and troubleshoot issues efficiently to minimize
downtime. - Inspire and develop the team: Supervise, coach,
and mentor team members; conduct performance evaluations, provide professional
development opportunities, and recognize achievements to build, retain,
and engage a high-performing team
