Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Hostess, you’re
not just welcoming guests and managing reservations – you’re spreading the light
and warmth of hospitality by creating exceptional first impressions
and delivering memorable dining experiences that make every guest feel valued
and appreciated.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during a typical day:
Welcome
and engage guests: Greet guests warmly upon arrival, manage reservations
and seating arrangements, and create a positive first impression of
the restaurant
Coordinate guest flow: Efficiently manage table
allocations, waiting lists, and guest requests to ensure smooth restaurant
operations
Deliver exceptional guest service: Assist guests
with inquiries, accommodate special requests whenever possible, and ensure
a memorable dining experience
Support restaurant operations: Work closely
with the service and kitchen teams to maintain seamless communication and
an excellent guest experience
Ensure cleanliness and presentation:
Maintain a clean, organized, and welcoming reception and waiting area, ensuring
menus and host stand materials are always presentable
Comply
with regulatory standards: Follow all health, safety, and sanitation procedures
while maintaining the highest standards of guest and team member well-being.
