Reception Apprentice

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Hilton
Apprentice, you’re not just supporting hotel operations while building
foundational skills in hospitality – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

lang="EN-GB" style="font-size: 12pt;">As a Reception Apprentice with Hilton,
you will be working towards a Customer Service Level 2 Apprenticeship  lang="EN-GB" style="font-size: 12pt;">standard over the course of 18 months
in partnership with our apprentice training
provider.

What It Takes to Make the Stay

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Support team operations: Assist departments
  as assigned, completing daily responsibilities under the guidance of supervisors
  and managers
• Engage with guests: Build positive guest
  relationships and handle basic enquiries or concerns
  professionally
• Complete apprenticeship training:
  Actively participate in all required learning and on-the-job training during
  the 12-month apprenticeship program
• Comply with regulatory
  standards: Ensure compliance with health, safety, and sanitation
  regulations, upholding the highest standards of guest and team member
  well-being
• Complete all aspects of the apprenticeship
  programme