An Assistant Executive Housekeeper at Waldorf Astoria Dubai International
Financial Centre, a Forbes Five-Star luxury hotel, plays a key leadership role
in delivering exceptional housekeeping operations that reflect the hotel's
commitment to luxury, elegance, and impeccable presentation. This role supports
the Executive Housekeeper in fostering operational excellence, developing
high-performing teams, and creating memorable guest experiences through
the highest standards of cleanliness and service.
What are
we looking for?
An Assistant Executive Housekeeper serving
Waldorf Astoria Dubai International Financial Centre is always working on behalf
of our Guests and collaborating with Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:
• Current experience as an Assistant
Executive Housekeeper or in a similar leadership role within a luxury
hotel.
• Strong knowledge and practical
experience of Forbes Five-Star
standards.
• Extensive knowledge of housekeeping
operations, sanitation practices, cleaning chemicals, and health and safety
regulations.
• Sound understanding of inventory
management, budgeting, and cost control
principles.
• Proven leadership and people
management skills with the ability to coach, develop, and motivate Team
Members.
• Excellent organisational skills
with the ability to coordinate multiple priorities and collaborate effectively
across departments.
• Strong communication
and interpersonal skills with the ability to build positive relationships
with Team Members, suppliers,
and contractors.
• Proficiency in property
management systems and Microsoft Office
applications.
• Good analytical and numerical
skills with the ability to interpret operational reports and performance
data.
It would be advantageous in this position for you to demonstrate
the following capabilities
and distinctions:
• Previous experience within
the luxury hospitality sector in the UAE.
What will it be like
to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria
provides guests the exceptional environment and the personalised attention
of True Waldorf Service that creates a singular experience. If you understand
the value of personalised attention and know how to treat even the most
extraordinarily different experiences with the same rich level of customer
service, you may just be the person we are looking for!
What
are we looking for?
An Assistant Executive Housekeeper serving
Waldorf Astoria Dubai International Financial Centre is always working on behalf
of our Guests and collaborating with Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:
• Current experience as an Assistant
Executive Housekeeper or in a similar leadership role within a luxury
hotel.
• Strong knowledge and practical
experience of Forbes Five-Star
standards.
• Extensive knowledge of housekeeping
operations, sanitation practices, cleaning chemicals, and health and safety
regulations.
• Sound understanding of inventory
management, budgeting, and cost control
principles.
• Proven leadership and people
management skills with the ability to coach, develop, and motivate Team
Members.
• Excellent organisational skills
with the ability to coordinate multiple priorities and collaborate effectively
across departments.
• Strong communication
and interpersonal skills with the ability to build positive relationships
with Team Members, suppliers,
and contractors.
• Proficiency in property
management systems and Microsoft Office
applications.
• Good analytical and numerical
skills with the ability to interpret operational reports and performance
data.
It would be advantageous in this position for you to demonstrate
the following capabilities
and distinctions:
• Previous experience within
the luxury hospitality sector in the UAE.
What will it be like
to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria
provides guests the exceptional environment and the personalised attention
of True Waldorf Service that creates a singular experience.
If you understand the value of personalised attention and know how to treat even
the most extraordinarily different experiences with the same rich level
of customer service, you may just be the person we are looking
for!
What are we looking for?
An Assistant
Executive Housekeeper serving Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our Guests and collaborating with Team
Members. To successfully fill this role, you should maintain the attitude,
behaviours, skills, and values that follow:
• Current
experience as an Assistant Executive Housekeeper or in a similar leadership role
within a luxury hotel.
• Strong knowledge
and practical experience of Forbes Five-Star
standards.
• Extensive knowledge of housekeeping
operations, sanitation practices, cleaning chemicals, and health and safety
regulations.
• Sound understanding of inventory
management, budgeting, and cost control
principles.
• Proven leadership and people
management skills with the ability to coach, develop, and motivate Team
Members.
• Excellent organisational skills
with the ability to coordinate multiple priorities and collaborate effectively
across departments.
• Strong communication
and interpersonal skills with the ability to build positive relationships
with Team Members, suppliers,
and contractors.
• Proficiency in property
management systems and Microsoft Office
applications.
• Good analytical and numerical
skills with the ability to interpret operational reports and performance
data.
It would be advantageous in this position for you to demonstrate
the following capabilities
and distinctions:
• Previous experience within
the luxury hospitality sector in the UAE.
What will it be like
to work for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria
provides guests the exceptional environment and the personalised attention
of True Waldorf Service that creates a singular experience. If you understand
the value of personalised attention and know how to treat even the most
extraordinarily different experiences with the same rich level of customer
service, you may just be the person we are looking for!
What
will I be doing?
As an Assistant Executive Housekeeper, you
will support the Executive Housekeeper in the leadership and daily management
of the Housekeeping department, ensuring operational excellence, effective team
performance, and the consistent delivery of exceptional cleanliness,
presentation, and service standards across guest rooms, public areas, and hotel
facilities. Working collaboratively with all hotel departments, you
will contribute to achieving guest satisfaction, maintaining Waldorf Astoria
and Forbes Five-Star standards, and driving continuous improvement initiatives.
Specifically, you will be responsible for
• Assist
the Executive Housekeeper in leading the Housekeeping operation to consistently
deliver exceptional standards of cleanliness, presentation, guest satisfaction,
and service excellence across guest rooms, public areas, offices, and meeting
spaces, in alignment with hotel policies, brand standards, and regulatory
requirements.
• Plan, coordinate, delegate,
and oversee daily, weekly, monthly, quarterly, and annual Housekeeping
activities to optimize operational efficiency, productivity, resource
utilization, and service consistency.
• Conduct
regular inspections of guest rooms, public areas, and back-of-house areas
to ensure full compliance with Waldorf Astoria brand standards, Forbes Five-Star
expectations, quality assurance guidelines, and departmental operating
procedures.
• Support the implementation
and administration of departmental systems, policies, procedures, operational
reports, planning processes, and continuous improvement initiatives to enhance
overall departmental performance.
• Lead, coach,
and develop Housekeeping Supervisors and operational Team Members through
effective communication, performance management, recognition, feedback,
and engagement initiatives.
• Maintain
the departmental training calendar in partnership with the Departmental Trainer,
facilitate training programs, and ensure accurate documentation of training
records, competencies, and colleague development
activities.
• Ensure all Team Members are fully
trained and consistently demonstrate Waldorf Astoria service standards, Forbes
Five-Star requirements, luxury hospitality behaviors, and operational
excellence.
• Monitor and ensure the safe
handling, storage, and usage of cleaning chemicals, equipment, and supplies
in accordance with health, safety, hygiene, environmental, and hazardous
materials regulations.
• Support effective inventory
management, linen control, guest amenities management, and departmental cost
control measures while maintaining operational standards and achieving budgetary
objectives.
• Collaborate closely
with Engineering, Front Office, and other hotel departments to ensure timely
resolution of maintenance concerns, room defects, and operational matters
impacting guest satisfaction.
• Analyze guest
feedback, quality assurance reports, and operational performance results
to identify opportunities for improvement and implement appropriate corrective
and preventive actions.
• Support VIP arrivals,
special guest requirements, departmental projects, and operational initiatives
to ensure personalized service delivery and exceptional guest
experiences.
• Promote and maintain a positive,
inclusive, and collaborative working environment that reflects Waldorf Astoria
values, Hilton culture, and a commitment to colleague engagement and service
excellence.
• Champion Forbes Five-Star standards,
quality assurance practices, and continuous improvement initiatives across all
areas of Housekeeping operations to consistently elevate guest experiences.
