Position
Statement
A Wedding Sales Manager is responsible for maximization
of revenue opportunities in the areas of group reservations, meetings and events
by driving sales acquisitions, maximizing business opportunities and increasing
business conversions.
What will you be doing?
As a Wedding
Sales Manager, you will be responsible for performing the following tasks to
the highest standards:
Ensure all
inquiries are responded to in a prompt and professional manner and updated
in Delphi fdc system.
Conduct sales visits, product presentations (including virtual sessions),
site inspections and attend tradeshows to drive business
acquisitions.
Produce accurate and timely reports including but not limiting to sales
calls reports, business leads status reports and post show/tradeshow event
summary.
Prepare proposals, engage in negotiations and confirmation of business
through contracting.
Engage proactively with guests and gather
feedback post event or during check out.
Provide guidance to guests for compliance
with safe management measures, regulatory restrictions on groups and dining
and support guests in relevant applications for groups, meetings or events when
required.
Comply to brand standards and maintain quality assurance with support
for internal audits and handling mystery shopping calls.
Prepare and lead
discussions in Pre Conference Meeting, Group Resume and Banquet Event Order
to all internal stakeholders to ensure successful execution of groups
or events.
Contribute and participate in hotel organised sales activities including
sales blitz and wedding shows and any other Hilton organised sales
initiatives.
Establish good working relationships with internal stakeholders
and external guests including event contractors and suppliers.
Achieve and exceed sales
targets as an individual and contribute to team’s revenue targets.
Support enrolment
and revenue contribution from Hilton Honors.
Maintain accurate and timely update of event
status to support forecast accuracy.
Minimum 2 years’ experience in a similar
capacity.
Relevant diploma or degree in hospitality or business
discipline.
Passionate about delivering exceptional guest experience.
An innovative
self-starter, with confidence and resilience.
Accountable and always positive in exploring
alternatives and opportunities for better performance.
Focused on driving
success for the hotel.
Warm, sincere and inclusive in interpersonal interactions.
Has sense of urgency and discipline
to ensure tasks are completed in a timely manner.
Prior knowledge and use
of Delphi.Fdc.
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company,
spanning the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. For nearly a century, Hilton
has offered business and leisure travelers the finest in accommodations,
service, amenities and value. Hilton is dedicated to continuing its tradition
of providing exceptional guest experiences across its
rel="noopener noreferrer" style="color: rgb(4, 95, 171); line-height: inherit;
text-decoration: none;">global brands. Our vision “to fill the earth
with the light and warmth of hospitality” unites us as a team to create
remarkable hospitality experiences around the world every day. And, our
amazing Team Members are at the heart of it all!
Minimum 2 years’ experience in a similar
capacity.
Relevant diploma or degree in hospitality or business
discipline.
Passionate about delivering exceptional guest experience.
An innovative
self-starter, with confidence and resilience.
Accountable and always positive in exploring
alternatives and opportunities for better performance.
Focused on driving
success for the hotel.
Warm, sincere and inclusive in interpersonal interactions.
Has sense of urgency and discipline
to ensure tasks are completed in a timely manner.
Prior knowledge and use
of Delphi.Fdc.
What will it be like to work
for Hilton?
Hilton is the leading global hospitality company,
spanning the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has offered business and leisure travelers
the finest in accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest experiences across
its
target="_blank" rel="noopener noreferrer" style="color: rgb(4, 95, 171);
line-height: inherit; text-decoration: none;">global brands. Our
vision “to fill the earth with the light and warmth of hospitality” unites us
as a team to create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of
it all!
What are
we looking for?
A Wedding Sales Manager serving Hilton brands
is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours,
skills, and values that follow:
Minimum 2
years’ experience in a similar capacity.
Relevant diploma or degree in hospitality
or business discipline.
An innovative self-starter, with confidence and resilience.
Accountable and always
positive in exploring alternatives and opportunities for better
performance.
Focused on driving success for the hotel.
Warm, sincere and inclusive
in interpersonal interactions.
An excellent team player who works well with different stakeholders
to ensure success of hotel.
