After
undergoing a transformative restoration, The Waldorf Astoria New York is now
open and has reignited its magnetic allure. The Waldorf Astoria New York
is seeking team members to unveil a new era of luxury which embodies the spirit
of New York City.
With a fresh, modern expression of its rich, authentic
legacy, Waldorf Astoria provides guests with the exceptional environment and
the personalized attention of True Waldorf Service that creates unforgettable
experiences for discerning travelers with 375 rooms (plus 375 residences),
40,000 square feet of event space, holistic spa and wellness programming,
and celebrity chef partnership. In landmark destinations around the world,
Waldorf Astoria Hotels & Resorts reflect the culture and history of their
extraordinary locations.
At Waldorf Astoria,
we create unforgettable experiences for our guests, meaningful opportunities
for our Team Members, and a positive impact in our community.
Exceptional
Hospitality Starts with You
Picture yourself brightening
someone’s day. When you join our hotels team, that’s exactly what you’ll
do every time you come to work! As a Specialty Markets Service
Manager, you will partner very closely with the Director
of International Relations, International Sales Director and Director
of Entertainment Sales.
The role manages all aspects of the written sales agreements between
hotel and customer for Diplomatic, Middle East and Entertainment stays as well
as high profile individual reservations and groups which may require servicing.
This can include Food & Beverage related service.
What
It Takes to Make the Stay
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
#LI-MD1
What It Takes
to Make the Stay
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
#LI-MD1
What It Takes
to Make the Stay
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
#LI-MD1
Here's what you'll
do during a typical day:
Build and maintain strong client relationships while managing expectations
and delivering exceptional service.
Communicate effectively with guests, clients,
vendors, and internal teams throughout all stages of
an event.
Support the sales process through site inspections, client meetings,
and event planning activities.
Monitor event details including room setups, BEOs,
amenities, billing, and vendor services.
Review final billing for accuracy and assist with post-event follow-up
and rebooking opportunities.
Attend daily operations meetings and collaborate
with cross-functional teams to ensure successful event
execution.
Perform other duties as assigned to support business and operational
needs.
