In Room Dining Captain

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Japan, Aichi
Job Description

Exceptional Hospitality Starts with You

lang="EN-US">Picture yourself brightening someone’s day. When you join our
Hotels team, that’s exactly what you’ll do every time you come to work!
As an In Room Dining Captain, you’re not just leading
in-room food and beverage service – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make
the Stay

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In
addition, this role requires the following minimum qualifications:

style="list-style-type: disc;">
  • High School
    Diploma/University Degree (list highest required level
    only)
  • X years of experience in Y (e.g., hotel
    management)
  • License
    or Certification
  • lang="EN-US">Languages
  • What
    It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing. Inspiring
    others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    In
    addition, this role requires the following minimum qualifications:

    style="list-style-type: disc;">
  • High School
    Diploma/University Degree (list highest required level
    only)
  • X years of experience in Y (e.g., hotel
    management)
  • License
    or Certification
  • lang="EN-US">Languages
  • What
    It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing. Inspiring
    others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    In
    addition, this role requires the following minimum qualifications:

    style="list-style-type: disc;">
  • High School
    Diploma/University Degree (list highest required level
    only)
  • X years of experience in Y (e.g., hotel
    management)
  • License
    or Certification
  • lang="EN-US">Languages
  • Here's what you'll
    do during a typical day:

    • lang="EN-US">Delight our guests:  Bring an upbeat
      and friendly attitude to all guest interactions and proactively look for ways
      to make their experience special
    • Lead
      room service team:
        Oversee order rotation among servers, monitor
      service quality, and ensure guest satisfaction throughout the dining
      experience
    • Prepare for seamless
      service:
        Set up room service trays and tables in advance
      for timely order delivery
    • Deliver
      with care:
        Retrieve food and beverage orders and deliver to guest
      rooms or meeting rooms
    • Process
      transactions:
        Present checks to guests, collect payments,
      and return signed checks to the order taker
    • lang="EN-US">Take guest orders:  Assist with order-taking
      tasks and respond to room service phone calls
    • lang="EN-US">Uphold regulatory standards:  Maintain
      compliance with health, safety, sanitation, and alcohol awareness regulations,
      ensuring the highest standards of guest and team member
      wellbeing
    希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。