Communications Operator (On Call) - DoubleTree by Hilton Alana Waikiki Beach

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Honolulu
Job Description

Come join the team at the DoubleTree by Hilton Hotel Alana Waikiki Beach!
Located at the edge of Waikiki within a mile of Waikiki Beach, the Royal
Hawaiian Center, and Ala Moana Center. Enjoy fun perks such as Career growth
and development, free meal on shift, PLUS discounted hotel room stays for
you and your family WORLDWIDE! In addition, you will find the Aloha spirit
service throughout every corner of our
property. 

 

Exceptional Hospitality Starts
with You

Picture yourself brightening someone’s day. When
you join our Hotels team, that’s exactly what you’ll do every time you come
to work! As a Communications Operator, you’re not just
handling incoming telephone calls – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing. Inspiring others
through Leadership. A belief that Teamwork drives the best
outcomes. A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment, knowing it
can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes to succeed
    here and guide the qualities we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality.

    Acting with Integrity and always doing the right thing. Inspiring others
    through Leadership. A belief that Teamwork drives the best
    outcomes. A sense of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment, knowing it
    can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality.

      Acting with Integrity and always doing the right thing. Inspiring others
      through Leadership. A belief that Teamwork drives the best
      outcomes. A sense of Ownership and accountability. And a focus on
      the Now, bringing urgency and discipline to every moment, knowing it
      can make a lasting impact.

        Here's what you'll do during a typical
        day:

        • Provide exceptional phone support: Bring an upbeat
          and friendly attitude to all guest calls, responding promptly and professionally
          to inquiries and requests
        • Maintain relevant knowledge: Stay up
          to date on hotel services, amenities, and operations
        • Support
          emergency response:
          Relay accurate, detailed information to appropriate
          teams during emergency situations
        • Leverage communication tools:
          Use PBX system, computer applications, and other technology to support daily
          operations
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。