Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our hotels team, that’s
exactly what you’ll do every time you come to work! You will support the design,
implementation, and maintenance of robust IT systems to enhance guest
experiences and streamline operations. As an Information System
Executive, and services across multiple sites – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
How
We’ll Help You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits, including*:
Incredible travel perks
– Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes.
A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
How
We’ll Help You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments. When you join Hilton,
our exceptional care extends to you with unmatched perks and benefits,
including*:
Incredible travel perks – Enjoy 110 nights of deeply
discounted travel, with room rates as low as $40 USD/night at our world-class
hotels through our Go Hilton travel program
Health & welfare benefits
– From checkups to dental cleanings to new glasses, we offer a variety of health
plans that keep you covered
*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific program/plan.
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
How
We’ll Help You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments. When you join Hilton,
our exceptional care extends to you with unmatched perks and benefits,
including*:
Incredible travel perks – Enjoy 110 nights of deeply
discounted travel, with room rates as low as $40 USD/night at our world-class
hotels through our Go Hilton travel program
Health & welfare benefits
– From checkups to dental cleanings to new glasses, we offer a variety of health
plans that keep you covered
*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific program/plan.
As
Information System Executive, you will support the Information System department
in its efforts to ensure the quality and delivery of IT systems for both
the hotel and its guests.
Specifically, you will be responsible for performing the following tasks to
the highest standards:
• Provide day-to-day support
for all internal hotel IT systems, users & guests, minimizing any system
outages.
• Handle, efficiently and completely,
IT issues that arise.
• Maintain excellent product
knowledge and apply it to deliver full system
benefits.
• Record all issues that arise and inform
of any issues that need further
attention.
• Communicate with the hotel Duty
Manager & Sales & Catering Team to respond to any Guest-related
IT requirements.
• Identify current and future system
needs and provide solutions for the identified
needs.
• On Support Call 24/7, assist Hotel user
and Guest-related IT matters.
• Assist user
departments in conducting training on the various computer applications to
be installed in the hotel.
• Assist in preparing
training schedules and coordinates closely with user departments to maximize
training sessions.
• Perform system maintenance
and daily backup / offsite backup for all internal hotel
IT systems.
• Support systems such as Point of Sales
(POS), Property Management System (PMS), HR, Payroll, Accounting, Inventory,
IPTV & PABX Systems.
• Assist Cluster Information
System Manager in ensuring information system policies and procedures
are carried out.
• Adhere to hotel’s safety policies,
emergency rules and procedures.
• Perform any
other reasonable duties assigned.
• The Management
reserves the right to make changes to this job description if necessary.
