Marketplace Attendant - Hilton Portland Downtown

The Team at the Hilton Portland Downtown is currently
seeking their next Marketplace Attendant to join
the team.

The ideal candidate
will possess the following qualifications:

• data-teams="true">Available to work a flexible schedule, including days,
  evenings, weekends, and holidays.
• Strong
  English communication skills with guests, team members, and management, both
  in person and over the phone, with professional phone
  etiquette.
• Supervise front office
  operations by leading team members through all front desk procedures, ensuring
  efficient check-ins, check-outs, accurate reservations, and exceptional guest
  service.
• Lead day-to-day front office
  operations by providing training, coaching, and real-time performance
  feedback.
• Maintain knowledge of hotel
  policies, property management systems (PMS), cash handling procedures, and front
  office standards to ensure compliance and operational
  excellence.
• Demonstrate strong
  leadership, problem-solving, conflict resolution, and organizational skills
  while fostering a collaborative, guest-focused team
  environment.

Exceptional Hospitality
Starts with You

Picture yourself brightening someone’s day. When
you join our Hotels team, that’s exactly what you’ll do every time you come
to work! As a Marketplace Attendant, you’re not just
providing service in our grab-and-go shop – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Delight our guests: Greet guests upon arrival and provide
  friendly and efficient service to enhance their experience
• Prepare
  snacks and beverages: Make specialty coffee drinks, warm food items,
  and assist with the preparation and presentation of pastries and other pre-made
  food options
• Manage store inventory: Replenish and organize
  market shelves, rotate merchandise, and ensure the display is neat,
  well-stocked, and visually appealing
• Drive retail sales:
  Highlight promotions and provide product recommendations to enhance the guest
  experience and maximize profitability
• Process transactions
  with care: Accurately total and handle guest payments using
  the point-of-sale system; manage cash transactions, process credit and debit
  cards, issue change, and redeem gift certificates/cards
• Maintain
  a clean and inviting space: Keep the market area, service counters,
  and equipment clean and tidy