Receptionist (Temporary)

Negotiable

Hilton

Experience

Unlimited

Job Type

Full Time

Location

Spain, Madrid

Apply

Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Receptionist,
you’re not just ensuring a seamless check-in and check-out process – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes
to Make the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

Previous experience in a customer-focused industry or
in hospitality
Positive attitude and strong communication
skills.
C1 level of English; additional languages would be
an advantage.
Commitment to delivering a high level of customer
service.
Excellent personal grooming and presentation
standards.
Ability to work independently as well as part of
a team.
Proficient IT skills.

In Addition,
passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">How We’ll Help
You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits, including:

class="ortl-align-start">

Incredible travel perks – Enjoy 110 nights of deeply discounted travel,
with room rates as low as $40 USD/night at our world-class hotels through our Go
Hilton travel program

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">We are committed to an equitable
and inclusive workforce that represents all ages, genders, sexual orientation,
nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded
in our founding purpose, we foster an environment where Team Members can
be their authentic selves. Our global brands provide meeting places for people
to connect, creating a welcoming environment for all.

style="font-size: 10pt; line-height: 107%;">Your Candidate Experience in every
selection process is very important to us. As such, you might receive an email
from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link.

The survey should take no more than 1 minute to complete, and we
would appreciate your feedback as this will help our Human Resource
and Recruiting Teams to focus on what is important
to you

What It Takes to Make the Stay

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

Previous experience
in a customer-focused industry or in hospitality
Positive attitude
and strong communication skills.
C1 level of English; additional
languages would be an advantage.
Commitment to delivering a high level
of customer service.
Excellent personal grooming and presentation
standards.
Ability to work independently as well as part of
a team.
Proficient IT skills.

In Addition,
passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

class="ortl-align-start">

Incredible travel perks – Enjoy 110 nights of deeply discounted travel,
with room rates as low as $40 USD/night at our world-class hotels through our Go
Hilton travel program

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">We are committed to an equitable
and inclusive workforce that represents all ages, genders, sexual orientation,
nationalities, ethnicities, disabilities, cultures and viewpoints.

Grounded in our founding purpose, we foster an environment where Team Members
can be their authentic selves. Our global brands provide meeting places
for people to connect, creating a welcoming environment
for all.

Your
Candidate Experience in every selection process is very important to us.
As such, you might receive an email from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link. The survey
should take no more than 1 minute to complete, and we would appreciate your
feedback as this will help our Human Resource and Recruiting Teams to focus
on what is important to you

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

Previous experience in a customer-focused industry or
in hospitality
Positive attitude and strong communication
skills.
C1 level of English; additional languages would be
an advantage.
Commitment to delivering a high level of customer
service.
Excellent personal grooming and presentation
standards.
Ability to work independently as well as part of
a team.
Proficient IT skills.

In Addition,
passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

At Hilton, the hospitality we’re known for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments.

When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including:

style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Incredible travel perks –
Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Mental health resources –
Your wellbeing comes first. Through our Care for All hub, we provide resources
to help our Team Members to care for themselves and their loved ones. In many
countries, eligible Team Members receive free counseling and support through our
Employee Assistance Program (EAP).
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Access to online training
on the Hilton University platform, with more than 2,000 courses
available
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Access to Wellhub App
(Gympass)
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Birthday off

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">Your Candidate Experience in every
selection process is very important to us.

As such, you might receive an email from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link. The survey
should take no more than 1 minute to complete, and we would appreciate your
feedback as this will help our Human Resource and Recruiting Teams to focus
on what is important to you

Here's what you'll do during a typical
day:

Deliver a warm welcome: Greet guests upon arrival
and complete the check-in process, including verifying details, assigning rooms,
issuing keys, and providing welcome materials or bell service
assistance
Support efficient check-out: Process guest departures
by verifying charges, handling payments, issuing receipts, and using
the point-of-sale system accurately
Provide hotel and local
knowledge: Demonstrate comprehensive knowledge of hotel offerings, room
types, rates, promotions, and local area information to assist with guest
inquiries
Promote hotel services: Use up-selling techniques
to recommend hotel amenities and maximize room and service
revenue
Delight our guests: Respond to guest requests, resolve
concerns with care and urgency, and effectively manage messages
and communications