Group, Conference and Events intern

Negotiable

Hilton

Experience

Unlimited

Job Type

Full Time

Location

Spain, Madrid

Apply

Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Group,
Conference and Events intern, you’re not just driving revenue
by securing GCE bookings – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

Advanced level of English
(B2-C1)
Proficiency in Microsoft Office tools: Excel, Word,
and PowerPoint
Strong communication, organizational, and planning
skills
Positive attitude and proactive mindset
Commitment
to delivering the highest level of customer service
Strong
organizational abilities
Ability to work independently and as part of
a team
Professional appearance and presentation
Professional
and appropriate conduct

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">How We’ll Help
You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits, including:

class="ortl-align-start">

Incredible travel perks – Enjoy 110 nights of deeply discounted travel,
with room rates as low as $40 USD/night at our world-class hotels through our Go
Hilton travel program

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">We are committed to an equitable
and inclusive workforce that represents all ages, genders, sexual orientation,
nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded
in our founding purpose, we foster an environment where Team Members can
be their authentic selves. Our global brands provide meeting places for people
to connect, creating a welcoming environment for all.

style="font-size: 10pt; line-height: 107%;">Your Candidate Experience in every
selection process is very important to us. As such, you might receive an email
from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link.

The survey should take no more than 1 minute to complete, and we
would appreciate your feedback as this will help our Human Resource
and Recruiting Teams to focus on what is important
to you

What It Takes to Make the Stay

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

Advanced level
of English (B2-C1)
Proficiency in Microsoft Office tools: Excel, Word,
and PowerPoint
Strong communication, organizational, and planning
skills
Positive attitude and proactive mindset
Commitment
to delivering the highest level of customer service
Strong
organizational abilities
Ability to work independently and as part of
a team
Professional appearance and presentation
Professional
and appropriate conduct

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

class="ortl-align-start">

Incredible travel perks – Enjoy 110 nights of deeply discounted travel,
with room rates as low as $40 USD/night at our world-class hotels through our Go
Hilton travel program

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">We are committed to an equitable
and inclusive workforce that represents all ages, genders, sexual orientation,
nationalities, ethnicities, disabilities, cultures and viewpoints.

Grounded in our founding purpose, we foster an environment where Team Members
can be their authentic selves. Our global brands provide meeting places
for people to connect, creating a welcoming environment
for all.

Your
Candidate Experience in every selection process is very important to us.
As such, you might receive an email from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link. The survey
should take no more than 1 minute to complete, and we would appreciate your
feedback as this will help our Human Resource and Recruiting Teams to focus
on what is important to you

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

Advanced level of English (B2-C1)
Proficiency
in Microsoft Office tools: Excel, Word, and PowerPoint
Strong
communication, organizational, and planning skills
Positive attitude
and proactive mindset
Commitment to delivering the highest level
of customer service
Strong organizational abilities
Ability
to work independently and as part of a team
Professional appearance
and presentation
Professional and appropriate conduct

style="font-family: "Segoe UI"; font-size: 14px; font-style: normal;
font-weight: 400; line-height: 20px;">

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

At Hilton, the hospitality we’re known for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments.

When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including:

style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Incredible travel perks –
Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Mental health resources –
Your wellbeing comes first. Through our Care for All hub, we provide resources
to help our Team Members to care for themselves and their loved ones. In many
countries, eligible Team Members receive free counseling and support through our
Employee Assistance Program (EAP).
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Access to online training
on the Hilton University platform, with more than 2,000 courses
available
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Access to Wellhub App
(Gympass)
style="-webkit-text-stroke-width: 0px; background-color: rgb(251, 249, 248);
color: rgb(22, 21, 19); font-family: "Oracle Sans", -apple-system,
BlinkMacSystemFont, "Segoe UI", "Helvetica Neue", Arial,
sans-serif; font-size: 16px; font-style: normal; font-variant-caps: normal;
font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal;
margin: 0px 0px 16px; orphans: 2; scrollbar-width: thin; text-align: start;
text-decoration-color: initial; text-decoration-style: initial;
text-decoration-thickness: initial; text-indent: 0px; text-transform: none;
white-space: normal; widows: 2; word-spacing: 0px;">Birthday off

class="ortl-align-start">

Free Breakfast everyday in our canteen

style="font-size: 10pt; line-height: 107%;">Diversity, Equity &
Inclusion is at the core of who we are.

style="font-size: 10pt; line-height: 107%;">Your Candidate Experience in every
selection process is very important to us.

As such, you might receive an email from “The Hilton Recruiting Team” ( href="mailto:hiltonrecruitingsurvey@hilton.com">hiltonrecruitingsurvey@hilton.com style="font-size: 10pt; line-height: 107%;">) with the subject line “Your
experience with Recruiting” with a request to learn more about your interviewing
experience. The email is not spam, and you can click the link. The survey
should take no more than 1 minute to complete, and we would appreciate your
feedback as this will help our Human Resource and Recruiting Teams to focus
on what is important to you

Here's what you'll do during a typical
day:

Learn how to convert leads into bookings:
Respond to and convert incoming group and event enquiries to meet sales targets
and maximize revenue
Develop your upselling and conversion
skills: Identify opportunities to upsell services and increase
conversion rates through consistent, high-quality sales
tactics
Support event scheduling: Manage the events
calendar to support optimal yield and space utilization
Build
strong client relationships: Engage with customers to understand their
needs, foster loyalty, and generate repeat and expanded
business
Lead impactful site visits: Arrange
and conduct hotel show rounds to showcase spaces and services in alignment
with client expectations
Support seamless event
execution: Ensure accurate administration and smooth handover of booked
events for successful on-property delivery
Support hotel
promotions: Participate in promotional activities to increase
visibility and drive GCE business