【コンラッド大阪】Bell Attendant

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Japan, Osaka
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will be assisting
them with their luggage and escorting them to their rooms. You will work closely
with the front office, concierge, and other departments to ensure guests’ needs
are met promptly and professionally. As a Bell Attendant,
you’re not just greeting guests upon arrival - you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:


A passion for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • 1–2 years of experience
    in guest services or bell attendant roles, preferably in hospitality
  • Strong communication and interpersonal skills with a guest-focused
    mindset
  • Physically fit to lift and carry luggage safely
  • Professional appearance, positive attitude, and enthusiasm for service
  • Proficient in English; additional languages are an advantage
  • Flexible availability, including nights, weekends, and holidays
  • Familiarity with hotel amenities, local attractions, and transport
    options preferred

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:


A passion for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • 1–2 years of experience
    in guest services or bell attendant roles, preferably in hospitality
  • Strong communication and interpersonal skills with a guest-focused
    mindset
  • Physically fit to lift and carry luggage safely
  • Professional appearance, positive attitude, and enthusiasm for service
  • Proficient in English; additional languages are an advantage
  • Flexible availability, including nights, weekends, and holidays
  • Familiarity with hotel amenities, local attractions, and transport
    options preferred

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:


A passion for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • 1–2 years of experience
    in guest services or bell attendant roles, preferably in hospitality
  • Strong communication and interpersonal skills with a guest-focused
    mindset
  • Physically fit to lift and carry luggage safely
  • Professional appearance, positive attitude, and enthusiasm for service
  • Proficient in English; additional languages are an advantage
  • Flexible availability, including nights, weekends, and holidays
  • Familiarity with hotel amenities, local attractions, and transport
    options preferred

Here’s what you’ll do during a typical day:


  • Guest Welcome & Assistance:  Greet guests, assist
    with luggage, and escort them to rooms while providing hotel and local
    information.
  • Luggage Handling:  Safely manage guest luggage
    and ensure proper delivery and storage.
  • Room Orientation &
    Departure:
      Introduce room features and assist with luggage during
    check-out.
  • Transportation Coordination:  Support valet,
    airport transfers, and other transport needs in collaboration with the front
    office and concierge.
  • Service & Conduct:  Maintain
    a professional appearance and deliver exceptional customer service.
  • Cross-Department Support:  Communicate guest needs
    to relevant departments and assist with room moves or special requests.
  • Issue Resolution:  Address guest concerns promptly
    and ensure a smooth stay experience.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。