Exceptional Hospitality Starts with You
Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Commercial
Director, you’re not leading commercial strategy across multiple segments
and revenue streams – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.
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What are we looking
for?To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:
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style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;">This role requires a strong communicator, with excellent stakeholder
management skills, supporting our Ownership, Hilton Team, Guests, and Team
Members. Successful candidates find a balance between improving the hotel's
commercial performance, keeping all stakeholders updated, and develop the team
in being even more successful in their day-to-day role.
On top of things, you'll be actively present during client events.
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margin-bottom: 0.0001pt;">
What are we looking
for?To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:
class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;">
class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;">
style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;">This role requires a strong communicator, with excellent stakeholder
management skills, supporting our Ownership, Hilton Team, Guests, and Team
Members. Successful candidates find a balance between improving the hotel's
commercial performance, keeping all stakeholders updated, and develop the team
in being even more successful in their day-to-day role. On top of things, you'll
be actively present during client events.
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0.0001pt;">
What are we looking for?To
successfully fill this role, you should maintain the attitude, behaviours,
skills, and values that follow:
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Relevant
hospitality/travel industry experience in a revenue generating or commercial
services role.
Relevant experience
presenting sales plans, presentations, etc. to senior level executives
and constituent groups.
-
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0.0001pt;">Relevant experience working with departmental financial data to make
strategic/tactical decisions. -
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0.0001pt;">Relevant experience evaluating and identifying business opportunities
for a business. Relevant experience
managing a luxury sales or commercial team.
-
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margin-bottom: 0.0001pt;">You are fluent (business proficient) in English.
Ideally you also speak Finnish!
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This role requires a strong
communicator, with excellent stakeholder management skills, supporting our
Ownership, Hilton Team, Guests, and Team Members.
Successful candidates find a balance between improving the hotel's commercial
performance, keeping all stakeholders updated, and develop the team in
being even more successful in their day-to-day role. On top of things, you'll
be actively present during client events.
Here's what you'll do during
a typical day:
- Own commercial strategy and execution: Develop
and implement integrated commercial strategies across all revenue streams —
including Group, Conference, and Events (GCE), Rooms, Food and Beverage,
Leisure, and Spa — to drive top-line performance and market share
growth - Maximize revenue and profitability: Partner with General
Managers and Finance to ensure commercial decisions support revenue goals,
optimize cost of sales, and deliver profit and margin targets - Lead
pricing and forecasting strategy: Oversee revenue management practices
including pricing, rate strategies, demand forecasting, and business reviews
to optimize revenue across all segments - Align sales and marketing
efforts: Coordinate on-property and regional sales, marketing, eCommerce,
and public relations activities to support brand positioning and drive
demand - Adapt to market dynamics: Monitor trends, assess
competitive landscape, and adjust commercial strategies to stay ahead
in evolving market conditions - Strengthen stakeholder
relationships: Build trusted relationships with owners, operators, Hilton
corporate teams, and external partners to align goals and create long-term
commercial value - Cultivate a high-performing team: Drive
engagement and retention through performance management, professional
development, and recognition programs