Commercial Director

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Finland, Helsinki
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Commercial
Director
, you’re not leading commercial strategy across multiple segments
and revenue streams – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;">What are we looking
for?


To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:  

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;"> 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant hospitality/travel industry experience in a revenue
    generating or commercial services role. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience presenting sales plans, presentations, etc.
    to senior level executives and constituent groups. 

  • class="MsoNormal" style="background-color: white; line-height: normal;
    margin-bottom: 0.0001pt;">Relevant experience working with departmental
    financial data to make strategic/tactical decisions. 

  • class="MsoNormal" style="background-color: white; line-height: normal;
    margin-bottom: 0.0001pt;">Relevant experience evaluating and identifying
    business opportunities for a business. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience managing a luxury sales or commercial
    team. 

  • You are fluent (business
    proficient) in English. Ideally you also speak Finnish!

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;"> 

style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;">This role requires a strong communicator, with excellent stakeholder
management skills, supporting our Ownership, Hilton Team, Guests, and Team
Members. Successful candidates find a balance between improving the hotel's
commercial performance, keeping all stakeholders updated, and develop the team
in being even more successful in their day-to-day role.

On top of things, you'll be actively present during client events.

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;">What are we looking
for?


To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values that follow:  

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;"> 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant hospitality/travel industry experience in a revenue
    generating or commercial services role. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience presenting sales plans, presentations, etc.
    to senior level executives and constituent groups. 

  • class="MsoNormal" style="background-color: white; line-height: normal;
    margin-bottom: 0.0001pt;">Relevant experience working with departmental
    financial data to make strategic/tactical decisions. 

  • class="MsoNormal" style="background-color: white; line-height: normal;
    margin-bottom: 0.0001pt;">Relevant experience evaluating and identifying
    business opportunities for a business. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience managing a luxury sales or commercial
    team. 

  • You are fluent (business
    proficient) in English. Ideally you also speak Finnish!

class="MsoNormal" style="background-color: white; line-height: normal;
margin-bottom: 0.0001pt;"> 

style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;">This role requires a strong communicator, with excellent stakeholder
management skills, supporting our Ownership, Hilton Team, Guests, and Team
Members. Successful candidates find a balance between improving the hotel's
commercial performance, keeping all stakeholders updated, and develop the team
in being even more successful in their day-to-day role. On top of things, you'll
be actively present during client events.

style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;">What are we looking for?

To
successfully fill this role, you should maintain the attitude, behaviours,
skills, and values that follow:  

style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;"> 

  • Relevant
    hospitality/travel industry experience in a revenue generating or commercial
    services role. 

  • Relevant experience
    presenting sales plans, presentations, etc. to senior level executives
    and constituent groups. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience working with departmental financial data to make
    strategic/tactical decisions. 

  • style="background-color: white; line-height: normal; margin-bottom:
    0.0001pt;">Relevant experience evaluating and identifying business opportunities
    for a business. 

  • Relevant experience
    managing a luxury sales or commercial team. 

  • class="MsoNormal" style="background-color: white; line-height: normal;
    margin-bottom: 0.0001pt;">You are fluent (business proficient) in English.
    Ideally you also speak Finnish!

style="background-color: white; line-height: normal; margin-bottom:
0.0001pt;"> 

This role requires a strong
communicator, with excellent stakeholder management skills, supporting our
Ownership, Hilton Team, Guests, and Team Members.

Successful candidates find a balance between improving the hotel's commercial
performance, keeping all stakeholders updated, and develop the team in
being even more successful in their day-to-day role. On top of things, you'll
be actively present during client events.

Here's what you'll do during
a typical day:

  • Own commercial strategy and execution: Develop
    and implement integrated commercial strategies across all revenue streams —
    including Group, Conference, and Events (GCE), Rooms, Food and Beverage,
    Leisure, and Spa — to drive top-line performance and market share
    growth
  • Maximize revenue and profitability: Partner with General
    Managers and Finance to ensure commercial decisions support revenue goals,
    optimize cost of sales, and deliver profit and margin targets
  • Lead
    pricing and forecasting strategy:
    Oversee revenue management practices
    including pricing, rate strategies, demand forecasting, and business reviews
    to optimize revenue across all segments
  • Align sales and marketing
    efforts:
    Coordinate on-property and regional sales, marketing, eCommerce,
    and public relations activities to support brand positioning and drive
    demand
  • Adapt to market dynamics: Monitor trends, assess
    competitive landscape, and adjust commercial strategies to stay ahead
    in evolving market conditions
  • Strengthen stakeholder
    relationships:
    Build trusted relationships with owners, operators, Hilton
    corporate teams, and external partners to align goals and create long-term
    commercial value
  • Cultivate a high-performing team: Drive
    engagement and retention through performance management, professional
    development, and recognition programs
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。