Counter Person - Hilton Hawaiian Village Waikiki Beach Resort

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Counter
Person, you’re not just providing food and drink service – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Delight our guests: Welcome executive guests upon arrival
  and provide support throughout their stay, addressing inquiries and resolving
  complaints to ensure an exceptional experience
• Prepare
  for exceptional service: Set up for service including stocking serviceware,
  arranging furniture, preparing coffee and/or bar stations, and displaying food
  and beverages
• Maintain service stations: Make sure food
  and beverage stations are always fully stocked, clean, and organized throughout
  service
• Manage serviceware and inventory: Collect used
  serviceware, monitor and inspect inventory quality, and restock
  the kitchen
• Comply with regulatory standards: Maintain compliance
  with health, safety, sanitation, and alcohol awareness regulations, ensuring
  the highest standards of guest and team member well-being