style="font-size: 12pt; line-height: 115%;">The Senior Director HWS MEA
is responsible for supporting the development and execution of the sales
strategy of the largest and most complex global accounts (in all segments)
in the Middle East and Africa in order to generate demand, increase market
share, strengthen relationships and drive loyalty from this global account
portfolio. The position is also responsible for developing and managing
stakeholder relationships, both internal and external, in not only driving
incremental revenue to all hotels globally by engaging with all hotels,
regardless of ownership type, on how best to communicate, leverage and drive
the best possible results through the HWS engines, resources, accounts, market
& segment intelligence and interaction. This role is also responsible
for managing a team of HWS Hub leaders, ensuring they are equipped to drive
the talent agenda through recruitment, selection, coaching, mentoring
and performance management of their teams.
style="list-style-type: disc;">
This role is accountable
for the performance of the HWS sales team in the Middle East and Africa,
which generates a targeted amount of sales-influenced revenue from the managed
key global accounts whilst being responsible for the management of a budget.
This leadership role also has responsibility for monthly forecasting
and reporting by Hub, and managing expenses within the predetermined budgeted
numbers in their area of responsibility,
lang="EN-US">The role holder must possess extremely strong communication skills,
be an articulate presenter in both small and larger groups (meetings and
on stage) and be current in industry trends both within the hotel segment
and within the various business segments that he/she is held responsible
for.The position responsibilities include
the management and participation in key travel industry trade shows (ATM, IMEX,
etc.), as well as organising regular customer forums and participation
in industry trade, representing Hilton in developing trusting and respectful
business partnerships with ownership groups
and individuals. The Senior Director HWS
in the Middle East and Africa is also responsible for driving customer
engagement and ensuring these relationships are the most commercially viable
for the Company. To fulfil this role
successfully, you must possess the following minimum qualifications
and experience:
-
lang="EN-US">Excellent communication skills; presentations, written and public
speaking. - Ability to direct collaboration
among cross-functional teams including external resources. -
lang="EN-US">Solid people leadership and retention of talent with the ability
to bring a team together on a journey, instilling the Hilton culture
and values. - Solid above-property sales
experience required - Ability to analyse
departmental financial data in order to make strategic and tactical
decisions. - Leads by example to resolve
conflicts, introduce change and ensure collaboration amongst
others. - Demonstrates the highest standards
of ethical behaviour and absolute discretion with sensitive
information. - Ability to take initiative
to identify, prioritise and implement actions required to achieve functional
goals. - Strong problem-solving skills,
including ability to address any issue in collaboration with others, identify
and prevent potential problems and develop problem-solving skills
in others. - Ability to provide development
and mentoring to others. - Budget and management
skills. - Ability to work independently
and manage the work of others. - Ability
to deliver performance feedback to subordinates to improve overall
performance. - Proven understanding of customer
business, segments and industries, including business plans, competitive
environment and distribution channels and product
financials. - Extensive understanding of local
market and industry in order to make recommendations on how to achieve
targets. - University degree at bachelor level
or equivalent or experience in lieu thereof. -
lang="EN-US">Significant work experience in roles including people management
experience. - Experience working
in multi-cultural or international settings. -
lang="EN-US">Fluency in spoken and written English.
lang="EN-US">To fulfil this role successfully, you must possess the following
minimum qualifications and experience:
- Excellent communication skills; presentations,
written and public speaking. - Ability to direct
collaboration among cross-functional teams including external
resources. - Solid people leadership
and retention of talent with the ability to bring a team together on a journey,
instilling the Hilton culture and values. -
lang="EN-US">Solid above-property sales experience required
-
lang="EN-US">Ability to analyse departmental financial data in order to make
strategic and tactical decisions. - Leads
by example to resolve conflicts, introduce change and ensure collaboration
amongst others. - Demonstrates the highest
standards of ethical behaviour and absolute discretion with sensitive
information. - Ability to take initiative
to identify, prioritise and implement actions required to achieve functional
goals. - Strong problem-solving skills,
including ability to address any issue in collaboration with others, identify
and prevent potential problems and develop problem-solving skills
in others. - Ability to provide development
and mentoring to others. - Budget and management
skills. - Ability to work independently
and manage the work of others. - Ability
to deliver performance feedback to subordinates to improve overall
performance. - Proven understanding of customer
business, segments and industries, including business plans, competitive
environment and distribution channels and product
financials. - Extensive understanding of local
market and industry in order to make recommendations on how to achieve
targets. - University degree at bachelor level
or equivalent or experience in lieu thereof. -
lang="EN-US">Significant work experience in roles including people management
experience. - Experience working
in multi-cultural or international settings. -
lang="EN-US">Fluency in spoken and written English.
lang="EN-US">To fulfil this role successfully, you must possess the following
minimum qualifications and experience:
- Excellent communication skills; presentations,
written and public speaking. - Ability to direct
collaboration among cross-functional teams including external
resources. - Solid people leadership
and retention of talent with the ability to bring a team together on a journey,
instilling the Hilton culture and values. -
lang="EN-US">Solid above-property sales experience required
-
lang="EN-US">Ability to analyse departmental financial data in order to make
strategic and tactical decisions. - Leads
by example to resolve conflicts, introduce change and ensure collaboration
amongst others. - Demonstrates the highest
standards of ethical behaviour and absolute discretion with sensitive
information. - Ability to take initiative
to identify, prioritise and implement actions required to achieve functional
goals. - Strong problem-solving skills,
including ability to address any issue in collaboration with others, identify
and prevent potential problems and develop problem-solving skills
in others. - Ability to provide development
and mentoring to others. - Budget and management
skills. - Ability to work independently
and manage the work of others. - Ability
to deliver performance feedback to subordinates to improve overall
performance. - Proven understanding of customer
business, segments and industries, including business plans, competitive
environment and distribution channels and product
financials. - Extensive understanding of local
market and industry in order to make recommendations on how to achieve
targets. - University degree at bachelor level
or equivalent or experience in lieu thereof. -
lang="EN-US">Significant work experience in roles including people management
experience. - Experience working
in multi-cultural or international settings. -
lang="EN-US">Fluency in spoken and written English.
