Event Manager - Signia by Hilton Indianapolis

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Indianapolis
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As an Event Manager,
you’re not just overseeing all aspects of event planning and execution – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • Execute high-quality events: Manage event documentation,
          facilitate seamless transitions from Sales to service, and serve as the primary
          client contact on property to ensure smooth execution, proactive issue
          resolution, and an exceptional event experience
        • Maximize revenue
          opportunities:
          Identify upsell opportunities and recommend enhancements
          to increase contract value and elevate the guest experience
        • Build
          client relationships:
          Establish and maintain strong communication
          with clients throughout the event lifecycle to manage expectations, ensure
          satisfaction, and drive repeat business
        • Guide team performance:
          Communicate client requirements, provide direction, and offer feedback
          and coaching to ensure consistent, high-level service
        • Support
          the sales process:
          Participate in client site visits and pre-event meetings;
          demonstrate product knowledge and assist in shaping event solutions that align
          with client needs
        • Solve problems in real time: Apply sound
          judgment to resolve guest concerns, negotiate service adjustments, and address
          issues calmly and efficiently under pressure
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。